Recertification Specialist of Apartment Community at Carteret Management Corporation

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Affordable Programs, LIHTC, HUD, Microsoft Word, Excel, Outlook, RealPage OneSite, Resident Relations, Operations, Compliance, Administrative

Industry

Real Estate

Description

Description Carteret Management Corporation is seeking a RECERTIFICATION SPECIALIST who will oversee the recertifications of an apartment community located in downtown Jacksonville, FL, in accordance with the Company’s values of communication, customer service and competency. This position offers full-time employment at a competitive salary with a strong benefit package including: Over 4 weeks of total PAID TIME OFF per year Affordable health plans with LOW monthly premiums and FREE Virtual Healthcare Services with enrollment PAID Short & Long Term Disability 401K with company-PAID match Property: LIHTC, Bond, SAIL, HUD 202/SEC 8 Responsibilities include, but are not limited to: Resident Relations: Maintain a positive, customer service-oriented approach to management with a goal of meeting resident and community needs. Operations: Assist in oversight of community, including marketing & leasing, monitoring work orders, handling resident concerns or issues, working closely with resident through the recertification process, collect and enter rental payments, manage waiting list and applications. Compliance: The property is a Low Income Housing Tax Credit and HUD site; all staff must ensure that strictest compliance is maintained with all programmatic standards. Administrative: maximize usage of RealPage’s OneSite software for operating efficiency. Answer phones, manage filing (work orders, tenant files, vendor files), generate mailings and tenant notices, answer and address property inquiries. Requirements Excellent customer service skills. Experience working with seniors a plus. Experience with affordable programs (LIHTC & HUD) required. This is a LIHTC & HUD site; the recertification specialist has direct involvement with tenant files and will be required to achieve an industry certification indicating expertise within the first year of employment (i.e. TCS, C3P, HCCP, SCHM, etc.) Proficiency with computers, including Microsoft Word, Excel, Outlook, and RealPage OneSite Ability to work cooperatively and effectively with various groups (on-site staff, vendors, corporate team, residents). Carteret Management is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds and skills in order to best serve the communities in which we operate. Drug-free workplace

Responsibilities

The Recertification Specialist will oversee the recertifications of an apartment community, ensuring compliance with programmatic standards while maintaining positive resident relations. Responsibilities include assisting in community operations, handling resident concerns, and managing administrative tasks.