WHO ARE DILIGENTA?

Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients’ operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.

SUMMARY OF THE ROLE:

This position sits within the Reconciliations Team supporting the Life & Pensions business (Legacy & BaNCS) and is responsible for executing accurate and timely daily reconciliations. The team plays a critical role in identifying and resolving financial discrepancies, documenting findings, and collaborating closely with Operations to implement effective corrective actions. Additionally, the team provides essential support for month-end ledger close processes and financial controls, ensuring all transactions are accurately recorded and financial reporting is completed in accordance with agreed service level agreements (SLAs), regulatory obligations, and client standards.

WHAT YOU’LL BE DOING?

• Perform daily bank account reconciliations, match outstanding entries, and prepare banking journals and statements for Cash Management Team (Legacy & BaNCS).
• Complete daily Control Account Reconciliations; identify and resolve discrepancies promptly.
• Download financial reports, reconcile them to the ledger, and resolve any variances within SLAs.
• Conduct daily systems checks to verify Trial Balance accuracy and ensure batch jobs are successfully run.
• Support monthly and year-end ledger close activities.
• Prepare and post manual journals as needed.
• Execute Operational Loss processes, ensuring proper investigation and reporting within client records.
• Review tax reconciliations, request HMRC payments post-approval, and ensure timely payments.
• Review Reassurance Reports, calculate premiums and claims, coordinate payments, and perform related reconciliations.
• Meet daily/monthly deadlines and ensure all reconciliations adhere to client standards and control frameworks.