RECONSTRUCTION COORDINATOR at Dry Force Corp

Bogart, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

26.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Job Intake, Job Setup, Inspection Scheduling, Communication, Documentation, Xactimate, Insurance Knowledge, Vendor Coordination, Invoicing, Payment Processing, Issue Resolution, Customer Handling, Technical Proficiency, Organization, Time Management, Detail Orientation

Industry

Construction

Description

JOB TITLE: RECONSTRUCTION PROJECT COORDINATOR Company: SerClean Location: Athens, GA Position Type: Full-Time ---------------------------------------- JOB SUMMARY SerClean is seeking a highly organized, detail-driven Reconstruction Project Coordinator (PC) to support our growing reconstruction operations. This role is critical to keeping projects moving efficiently from intake through job closeout. The Project Coordinator serves as the primary administrative and coordination hub for reconstruction projects. Because SerClean is a growing organization, this role currently encompasses responsibilities that may later be separated into specialized positions (AR, scheduling, estimating support). Candidates should be comfortable wearing multiple hats and working closely with Project Managers, estimators, vendors, homeowners, and insurance partners. ---------------------------------------- KEY RESPONSIBILITIES JOB INTAKE & SETUP * Monitor MIT CRM and communication platforms for new reconstruction leads. * Open and set up job files in the CRM immediately upon assignment. * Create job-specific communication groups and assign internal contacts (Project Manager, Estimator). * Support Project Managers with inspection scheduling and initial project workflow coordination. JOB MONITORING & INSPECTION SCHEDULING * Track referred jobs through the reconstruction funnel and review pipeline activity daily. * Schedule inspections and coordinate availability with homeowners, Project Managers, and vendors. * Maintain consistent communication with homeowners throughout the inspection and approval process. * Upload Xactimate estimates, supplements, and change orders into the CRM. * Verify that all required documentation is complete and accurate. * Follow up with homeowners, Project Managers, adjusters, and carriers to obtain timely approvals. * Maintain transparent, proactive communication to keep jobs moving forward. VENDOR & SUBCONTRACTOR COORDINATION * Collect and verify vendor onboarding documentation. * Receive vendor invoices, reconcile against work orders, and submit to accounting. * Issue payment links as needed. * Serve as the primary point of contact for third-party estimators until the Reconstruction Manager role is established. INVOICING & PAYMENT PROCESSING * Create customer invoices and apply advance payments. * Ensure all required documentation is submitted to mortgage companies, customers, and carriers. * Support timely final payment release and job closeout. COMMUNICATION & ISSUE RESOLUTION * Notify Project Managers of job readiness delays or approval issues. * Escalate unresolved issues to leadership through management channels. * Assist with customer service and damage control when needed, including working with emotional or distressed customers. * Answer phones and respond to reconstruction-related emails as required. ---------------------------------------- REQUIRED SKILLS & PROFICIENCIES * Xactimate: Training and experience with reconstruction estimates (Level 1 required or ability to obtain quickly). * Insurance Knowledge: Familiarity with property insurance processes, terminology, and documentation. * Communication: Strong written and verbal communication with homeowners, adjusters, vendors, and internal teams. * Typing & Documentation: Fast, accurate typing with strong attention to detail. * Negotiation: Ability to work through approval delays and resolve issues professionally. * Customer Handling: Comfortable managing difficult or emotional customers with empathy and professionalism. * Technical Proficiency: Experience with DASH or similar CRMs, Microsoft 365, and general office software. * Organization & Time Management: Ability to manage multiple active jobs, deadlines, and communication threads simultaneously. * Detail Orientation: Ensures accuracy across documentation, uploads, invoicing, and job tracking. ---------------------------------------- QUALIFICATIONS * Prior experience in restoration, reconstruction, construction coordination, or insurance-related roles preferred. * Strong follow-through and accountability in a fast-paced environment. * Willingness to learn and adapt as the organization grows and roles evolve. ---------------------------------------- BENEFITS * Company-paid health insurance for the employee * Buy-up plans available * Dependent and spouse coverage available * HSA/FSA options with select plans * Vision and dental insurance (multiple plans available) * Company-paid short- and long-term disability * Company-paid life insurance * 401(k) with company matching (vested) * Ancillary benefits (hospital, critical illness, accident) * Paid time off and holidays * All tools and supplies provided * Bonus potential * Advancement opportunities as SerClean grows If you are interested in learning more about a career with SerClean as a Reconstruction Administrator, apply today! *SerClean is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.*

Responsibilities

The Reconstruction Project Coordinator acts as the central administrative hub, managing projects from initial intake through closeout, which includes monitoring leads, setting up job files, and coordinating inspections and documentation uploads.