Join our fast-paced Recoveries team, managing motor insurance claims from start to finish. In this role you will manage your own insurance claims caseload from start to finish, focusing on making sure our customers get the best possible experience while working to recover costs where a third party is responsible. You’ll support other claims handlers by offering guidance on recovery cases, helping them follow the correct processes and stay compliant with industry regulations.
Role: Recoveries Claims Handler
Location: Sevenoaks with potential for hybrid working
Salary: £25,877 plus a potential bonus of up to £1500 per annum, paid quarterly
Working Hours: Monday to Friday 9:00am – 5:30pm, 37.5 hours per week

OUR COMMITMENT TO OUR COLLEAGUE’S:

These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

• • Mindful Employer – championing mental health and wellbeing
• Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
• • Menopause Friendly accredited – supporting every stage of life
• •️ Armed Forces Covenant signatory – honouring those who serve
• • Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
• • Best Place to Work for Development – proud to be investing in people’s future
• •‍• Best Place to Work for Women – breaking down barriers to women’s career progression

If you’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
A Few Things to Know Before You Apply

We’re really excited that you’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:

• Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
• Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we’re not able to offer visa sponsorship.
• We’re Here to Support You We’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you’re part of the team—just let us know. Whether it’s flexible hours, adapted equipment, or a bit of extra support, we’ll work with you to make sure you can do your best work.

• Manage non-fault repair and recovery claims from start to finish
• Deliver accurate, customer-focused outcomes
• Apply technical expertise in indemnity, liability, and claim financials
• Minimise leakage through effective claim review and allocation
• Negotiate subrogated outlays and manage aged debt portfolios
• Liaise with solicitors and suppliers to support litigation and meet SLAs