Are you keen to work somewhere that’s stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you!
We are looking for a Recovery Associate to join us at INSHUR! We’re based in sunny Brighton ️ (sea , chips , and seagulls ️ included), and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You’ll have the opportunity to work remotely while also connecting with your colleagues at our Brighton office at least once a week, to learn, share ideas and foster a dynamic and supportive environment.
Supported by (and reporting to) the team leader, you’ll be joining a friendly team of claims professionals who thrive on delivering exceptional service to INSHUR customers.

YOU’LL LOVE IT HERE IF:

• You’re eager to learn and grow in a supportive environment where your hard work is recognised.
• You take pride in being accountable for your tasks and seeing them through to completion.
• You possess strong organisational skills and can effectively manage your tasks and priorities.
• You are solutions-focused and driven to overcome challenges.
• You are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding.

ABOUT US

INSHUR is the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers.
Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we’ve been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise.
Backed by some off the most forward thinking VC’s including Viola Growth, JVP, Munich Re, Viola Fintech, MTech Capital, Antler, and MS&AD, we have secured over $70 million in funding as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future.
As a global team of around 250 people based across the US, UK, and the Netherlands, we value:
Generosity, inclusivity, open-mindedness, and diversity
Delivering great results and learning in the open
Freedom to make long-term, high-impact decisions
The wellbeing of our teammates and the people around us
And… Enjoying the ride!

WHAT YOU’LL DO:

As a Recovery Associate, you’ll manage the entire journey of motor claims, masterfully navigating challenges and championing swift, impactful resolutions. This isn’t just a job; it’s a chance to revolutionise how we handle claims, ensuring a seamless and stress free experience for everyone involved.

We’d love to hear from you if you have these essentials to thrive in the role

• Proven customer service experience to build lasting client relationships and secure referrals.
• Proficiency in IT to navigate multiple systems seamlessly.
• A solid understanding of Data Protection and processes for compliant handling of information.
• The ability to work independently and take initiative to drive results.
• Dedication to customer service to foster positive interactions and ensure client satisfaction