Recovery Coordinator - Supported - Masterton at Accident Compensation Corporation

Masterton District, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

70000.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Case Management, Time Management, Adaptability, Resilience, Customer Service, Technical Knowledge, Legislative Knowledge

Industry

Government Administration

Description

Play to your strengths; use your case management skills Start date: Monday 13 April 2026 Full-time | Monday to Friday | No weekends or public holidays About the Role | Mō te tūranga mahi We’re looking for a compassionate and organised Level 1 Recovery Coordinator to support clients on their journey to independence. This is a stable and varied role with opportunities to grow your career in case management. As the first point of contact for clients recovering from injury or facing challenges, you’ll: Work closely with clients, whānau, providers, and employers Communicate via phone, email, and in person Manage rehabilitation plans and help remove barriers to recovery Support clients to achieve their recovery goals For more Information Click here About You | Mōu Whether you’re an experienced administrator or have a background in customer service, we welcome applicants from all walks of life. You don’t need to meet every requirement—what matters most is your commitment to helping others. What You’ll Bring | Ngā Pūkenga Motuhake Excellent communication skills – able to explain complex info clearly and supportively A curious mindset – keen to learn and apply technical and legislative knowledge Adaptability – great time management and flexibility to meet client needs Resilience – able to support others through tough times without carrying it home A clean NZ driver’s licence – for occasional travel Bonus: Experience in case management or the public sector is helpful but not essential What We Offer | He aha tā mātou e tuku Salary: $70,000 + 9% superannuation Annual performance reviews linked to pay increases Wellness and employee discount programmes Work-Life Balance Monday to Friday only – no nights, weekends, or public holidays Hours: 40 hours per week, Monday to Friday between 8am and 5:30pm Positive Work Environment Open-plan office with spaces for collaboration and focus Supportive leadership with regular coaching Employee networks that celebrate diversity and inclusion About us | Mō mātou ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they’ve had an accident At ACC, we embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play. Ready to make a difference? Apply now and begin a new career with purpose. Applications close | Rā Kati Applications will close at 11.55pm on Sunday 1 February 2026 and will only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz Late applications will not be accepted Please be aware that this role does not meet the criteria for an Accredited Employer Work Visa application right now. If you are successful, you will need to provide proof of your eligibility to work in New Zealand.

Responsibilities

As a Recovery Coordinator, you will support clients recovering from injury by managing rehabilitation plans and helping them achieve their recovery goals. You will work closely with clients, their families, and various providers to facilitate their journey to independence.