Recovery Support Specialist Supervisor at Wellbridge Addiction Treatment and Research

Calverton, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

34.0

Posted On

07 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Supervision, Performance Management, Crisis Intervention, De-escalation, Patient-Centered Care, Clinical Documentation, Scheduling, Interdisciplinary Collaboration, Therapeutic Group Facilitation, Regulatory Compliance, Critical Thinking, Interpersonal Communication

Industry

Hospitals and Health Care

Description

Wellbridge is committed to creating an environment where those struggling with substance use disorders can find hope, healing, and a path toward recovery. We believe in prioritizing patient-centered care, ensuring that each person who walks through our doors receives the utmost compassion and support on their journey to wellness. We invite you to explore a career with Wellbridge and are proud to offer comprehensive and affordable benefits including lifestyle perks such as free cafeteria service and an on-site gym/wellness center! Recovery Support Specialist (RSS) Supervisor - Full Time. On-site Calverton, NY. The RSS Supervisor is responsible for overseeing the daily operations, performance, and support of Recovery Support Specialists within an inpatient setting. This role ensures the delivery of high-quality, patient-centered care while maintaining a safe, structured, and therapeutic environment. The RSS Supervisor provides leadership, guidance, and accountability to staff, while collaborating closely with the interdisciplinary team to support patient recovery and program effectiveness. RESPONSIBILITIES INCLUDE: * Provide direct supervision, coaching, and support to RSS staff, including onboarding, training, scheduling, and performance management * Ensure staff adherence to facility policies, procedures, and documentation standards * Oversee unit operations tomaintainsafety, structure, and compliance with program rules and regulations * Support RSS staff infacilitatingtherapeutic groups and provide guidance on group content, engagement, and effectiveness, as needed/assigned * Monitor patient milieu and staff interactions to ensure a therapeutic, respectful, and recovery-oriented environment * Respond to and oversee crisis intervention and de-escalation efforts, providing leadership during medical,clinicaland psychiatric emergencies * Conduct audits of documentation to ensure accuracy, timeliness, and compliance with regulatory standards * Collaborate with nursing, clinical, and medical teams to coordinate patient care and address concerns * Participate in and contribute to interdisciplinary team meetings, providing feedback on patient progress and milieu dynamics * Ensure completion of belongings searches, room checks, and safety protocolsin accordance withpolicy * Oversee patient movement, including off-site appointments and transportation coordination, escortsas needed * Address patient and staffconcernsina timely, professional manner, escalating issues when appropriate * Develop and manage RSS staff schedules, assign daily unit responsibilities, and ensure accuracy and compliance with staff timecards * Ensure RSS are completingtrainingsas scheduled * Promote a culture of accountability, teamwork, and continuous improvement among RSS staff * Ensure delivery of care is culturally sensitive and aligned with organizational mission, vision, and values OTHER DUTIES:   This job description is intended to provide general guidance and not designed to cover or contain a comprehensive list of relevant activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.   ESSENTIAL FUNCTIONS: The RSS Supervisor is responsible for the oversight and coordination of daily unit operations to ensure a safe, structured, and therapeutic environment for patients and staff. This includes supervising and supporting RSS staff, developing schedules, assigning daily responsibilities, and ensuring accurate timekeeping practices. The supervisor monitors patient engagement in treatment, supports staff in implementing program expectations, and provides guidance during crisis situations, including de-escalation and emergency response. They collaborate with the interdisciplinary team to promote continuity of care, ensure timely and accurate documentation, and uphold compliance with all policies, procedures, and regulatory standards. The role also requires maintaining appropriate unit supplies, overseeing safety protocols such as searches and room checks, and fostering a culturally sensitive, recovery-oriented environment aligned with organizational values. Occasional computer and phone, general office equipment use. QUALIFICATIONS: * High school diploma or its educational equivalent * General knowledge of substance uses and/or mental health disorders * BLS certification within60 daysof hire, current BLS cert preferred * Demonstrated communication, critical thinking, and interpersonal skills * Current NYS driver’s license and clean driving record Preferred Qualifications * Certified Recovery Peer Advocate, CRPA * Familiarity with relevant healthcare standards: OASAS, ASAM, etc. * Knowledge of Self-Help Programs, Mutual Support groups Programs, and 12-step programs * Specific experience with substanceusedisorders

Responsibilities

Oversee the daily operations and performance of Recovery Support Specialists in an inpatient setting to ensure a safe and therapeutic environment. Provide leadership, coaching, and coordination with interdisciplinary teams to support patient recovery and program effectiveness.