Recovery Support Specialist at Victory Programs Inc

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

22.28

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Medication Management, Documentation, Group Facilitation, Client Engagement, Crisis Intervention, Compassion, Teamwork, Organizational Skills, Record-Keeping, Diversity Awareness, Ethics, Confidentiality, Safety Procedures, Milieu Management

Industry

Individual and Family Services

Description

Description The Recovery Support Specialist supports the program by ensuring that quality direct care services are provided to the clients. The Recovery Support Specialist reports to the Program Director for regular supervision and assignments. Location: Women's Hope in Jamaica Plain, provides residential treatment programs for 16 women with co-occurring substance use disorder and mental health. The program is up to a year long and provides enhanced services for the residents with complex mental health concerns, as well as chronic health conditions. Essential Functions: Act in accordance with Victory Programs, Inc.’s Standards of Excellence & Philosophy of Care at all times including maintaining professional ethics, boundaries and client confidentiality. Provide quality, empathetic customer service to the clients in the program. Ensure that when clients take medication, all policies and procedures are followed for assisting and monitoring the clients’ self-administration of medication. Responsible for medication documentation, including: counting controlled medication, documenting incoming medication and medication removal, signing off on medication as it is taken by the clients. Provide milieu coverage, including: maintaining and assessing the integrity of the program’s therapeutic milieu, empowering clients to act in accordance with guidelines in the program; conduct rounds; answer phones and front door; and other duties as assigned. Ensure all policies and procedures related to maintaining a safe and appropriate residential environment are followed. This includes ensuring that the facility is safe, clean, and in a good state of repair; that fire escape routes are free of obstacles; and reporting facility concerns. Input client/program data in Electronic Health Records. Facilitate and/or co-facilitate client groups and complete required group facilitation documentation. Provide referrals as needed. Non-Essential Functions: Participate and support the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks and any additional functions. Perform any other duty or task that may be requested from time to time by your supervisor or their designee. Required Qualifications: High School Diploma or equivalent. Ability to work independently and cooperatively as a member of a professional team. Ability to engage with clients in an instructive, directive, and compassionate manner. Ability to work effectively with individuals of diverse race/ethnicity, sexual orientation, gender identity, sex and drug cultures, age groups, religion, country of origin, disability and economic status. Must be CPR certified (may be obtained upon hire) Completed TB screening (may be obtained upon hire) Three work related professional references; at least 2 from manager or supervisor. Preferred Qualifications: Experience in the field of addiction or mental health. Knowledge of the addiction recovery process or willingness to acquire it within the first six months of employment. Strong organizational and record-keeping skills. Position Type: Full-time (40 hours) Monday - Friday 3pm-11pm. On site. Rate: $22.28/hr Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas. Victory Programs has helped individuals and families in crisis for over 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 300 staff across over 30+ programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Our benefit program includes a 75% health and 25% dental employer premium contribution, 100% employer paid disability and life insurance. Victory Programs offers a generous paid time off package to all employees including vacation, sick, and personal time as well as holidays. Upon hire, all staff are entitled to up to: 4 personal days, 160 sick hours, 10 holidays and 3 1/2 weeks of vacation. These figures adjust based on full time or part time status and allocated vacation time increases with length of employment.

Responsibilities

The Recovery Support Specialist ensures quality direct care services are provided to clients and maintains a safe and therapeutic residential environment. Responsibilities include medication management, facilitating client groups, and maintaining documentation in Electronic Health Records.