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SUMMARY:

Aquatic Services provide London families and individuals of all ages with opportunities to participate in unstructured aquatic activities and structured educational programs to teach drowning prevention and water safety.

QUALIFICATIONS:

• Minimum of three years’ supervisory experience in an aquatic environment.
• College diploma or equivalent experience
• Current Instructor Trainer – Lifesaving Society or NL Instructor/Examiner
• Current Standard First Aid Instructor/Examiner Certificate
• Current Bronze Examiner Certificate
• Current National Lifeguard Certificate
• Current Lifesaving Instructor Certificate
• Current LSS Swim Instructor Certificate
• Current Standard First Aid Certificate
• Current Airway Management Certificate
• G License and access to vehicle
• Vulnerable Persons Police Screening Check (prior to the start of employment)
• Aquatics Supervisor Training is an asset.
• Examiner Mentor is an asset.

SKILLS AND ABILITIES:

• Ability to demonstrate good communication, high energy, enthusiasm and continued positive attitude.
• Ability to demonstrate interpersonal and customer service skills.
• Ability to work independently and as a member of a team.
• High level of comfort in fast paced public facing environments.
• Second language is an asset (please indicate on resume).
• Coaching experience recommended.
• Ability to use Microsoft Office including Word and Excel, Point of Sale and Xplor (preferred).

ROLE:

Reporting to the Supervisor, Aquatics, the Aquatic Coordinator is responsible for providing support and coordination to a variety of aquatic programs and the safety, security and cleanliness of the aquatic facilities ensuring a safe and enjoyable aquatic experience for Londoners. This casual position works as part of a team in a public facing fast paced aquatic environment providing high quality programs while providing excellent customer service.

JOB RESPONSIBILITIES

• Responsible for the safety and supervision of the participants and staff to ensure that policies, rules and regulations are followed.
• Responsible for the safety, security, and cleanliness of the facility
• Provide support and coordination to a variety of aquatic programs such as, drop-in programs, pool rentals, registered programs and special events.
• Act as a positive role model, working as a team to ensure staff are following protocols, provide guidance to other staff, observe and give feedback.
• Coordinate staff rotations, breaks, delegation of tasks, work assignments.
• Demonstrate excellent customer service skills along with a professional and positive attitude when communicating with the public and customers.
• Provide support as Head Instructor/lifeguard, Instructor/Lifeguard, Aquatic Attendant, Cashier and/or Building Attendant and maintain certifications for those positions.
• Assist the Supervisor, Aquatics with performance appraisals of casual staff.
• Assist with scheduling, shift changes and coverage including teaching and guarding as required.
• Facilitate aquatic leadership courses as assigned.
• Assist in the recruitment, training, supervision, and mentoring of all casual new and existing aquatic staff and volunteers.
• Assist in the development of program initiatives, policies and procedures, standards, goals and objectives.
• Prepare and maintain documents and statistical information on all aquatic programs.
• Responsible for all supplies and inventory related to programs, administration, safety, etc.
• Complete daily cash balancing for designated facilities.
• Ensure all paperwork is completed properly and in a timely manner.
• Knowledgeable of city programs and policies.
• Collaborate with other staff at facilities and across the Recreation and Sport division.
• Demonstrate commitment to anti-racism, anti-oppression and human rights through practices and interactions with community partners, employees, and individuals and support programs and initiatives that reflect this commitment.
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
• Perform other tasks as assigned.