CULTURE:

Join a team that’s been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY:

The primary purpose of this position is to assist the Recreation Manager in all aspects of the PCC Recreation Department including the Pool & Beach Club to include, but not limited to the following: planning and execution of the children camps, swim lessons, swim team, and family activities as well as annual/daily events, and all aspects of food and beverage department.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s degree required and a minimum of 2 years related experience; or an equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Must be 18 years of age.
• Hold up to date CPR/AED, First Aid certification, and the ability to obtain Lifeguard and/or Lifeguard Instructor Certification.
• Work to enhance the Member/Guests experience so that each Member/Guest becomes a repeat Guest.
• Must report on a regular basis to the Recreation Manager on all important issues concerning children, participants, Members and Guests in general.
• Maintain a clean, organized and safe play and work area at all times.
• Responsible for maintaining open lines of communication and good rapport with the parents, staff, and management regarding pool safety, procedures and any concerns
• Responsible for administrative duties including but not limited to obtaining registration forms and all release forms from the parent or guardian of the child in Recreation Camps, maintain records, assist with registration, and handle related administrative duties including payroll, inventory, scheduling.
• Hiring, Training, Scheduling, and Performance evaluation of poolside staff including camp counselors, swim coaches, swim lesson instructors, lifeguards, bartenders, and café staff.
• Ensure guests receive high-level service, including prompt and courteous food and beverage service, and address any guest concerns promptly
• Responsible for setting up/breaking down various aspects of recreation activities, including, watercraft rentals, reservations, resort events.
• Manage operational logistics, coordinate with the kitchen, and maintain inventory of supplies and equipment.
• Train employees in accordance with country club standards and maintain a training calendar.
• Ability to obtain Serve Safe Certification, RASP training, & familiarity with food safety regulations.
• Develop and adapt aquatic programs to meet the needs and interests of different age groups and skill levels.
• Maintain a clean, safe, and orderly pool and surrounding area, including daily maintenance and coordinating with facilities personnel for repairs and concerns.

SUPERVISORY RESPONSIBILITIES:

The Recreation Assistant will be expected to direct and manage aquatic and food and beverage outlets, providing staff with the necessary tools and information for day to day operation.
Ensure safety protocols are strictly enforced, including enforcing pool rules and regulations, and responding to emergencies. Along with following all company, local, state, federal laws and regulations.