Job Title: Recreation and Leisure Attendant
Division: Resort Services
Department: Recreation and Leisure
Responsible To: Recreation and Leisure Manager

REQUIREMENTS

• Degree or diploma in Recreation, Physical Education or a closely related field as asset
• 1-2 years of experience in a recreation programming
• Current Standard First Aid & CPR ‘C’ certification
• Current NLS ‘Pool’ certification, preferred
• Proficient in Microsoft Office Suite; Word, Excel, PowerPoint, Publisher, Outlook
• Must possess excellent customer service skills
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

ROLE SUMMARY

Promoting a fun and relaxing environment for our guests, this role reports directly to the Recreation and Leisure Manager and is responsible for maintaining the recreation areas for guests and assists the Recreation and Leisure Coordinator in facilitating recreation activities during peak times.

RESPONSIBILITIES

• Maintain the cleanliness and organization of the recreations areas by wiping down equipment, and removing towels, garbage and debris
• Maintain an adequate supply of cups and water in the recreation areas
• Maintain the cleanliness of the recreation restrooms and showers
• Provide information to guests about available recreation facilities and activities
• Maintain safety and security of children and adults participating in recreational activities
• Issue resort recreation equipment to guests including ice skates, snowshoes, canoes and kayaks by following internal procedures and explaining safety protocol
• Respond to guest and department inquiries with respect to programs and activities
• Provide support with the set up and facilitation of children’s programs during peak times
• Assist with and lead guided activities as required
• Conduct inventory of supplies, materials and equipment and inform leader of low supply items
• Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Adhere to all environmental policies and programs as required
• Other duties as assigned