Competition No: 2025-123
Duration: Regular Full Time
Salary: $4,155 – 4,318 – 4,486 – 4,672 – 4,865/month (2024 Rates)
Schedule: 70 hours bi-weekly; Tuesday to Saturday from 9:15 AM – 5:15 PM
Special Notes: Subject to Note ‘H’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement
Last Updated: 4/10/25
As employees, we joined the City to make a difference in the community. The Burnaby Promise sets out the responsibilities of every employee, every day, in every decision we make. It describes the standards that every employee should strive to meet when interacting with Burnaby residents, external and internal clients, and City colleagues. It gives us the tools to check our actions, particularly in times of conflict or challenge. When every employee lives by the Principles and Commitments in this document, we will collectively create a City we all want to be in, that fosters employee engagement, strengthens our relationships, and better serves our community through service excellence.
This position works in the Bonsor – Administration organizational unit. This is customer focused, front line contact work at a high volume and fast paced facility; involving answering a variety of enquiries related to activity programs, facility and rental information. Provides information, process program registrations, assistance and direction to internal and external customers by telephone and over the counter. The incumbent will work in a multitasking environment, prepares correspondence and reports and performs related typing and clerical work as required; processes transaction payments for items such as admissions, program registrations, point of sale purchases; balances daily cash and prepares cash reports; operates point of sale operating programs and equipment, other common office equipment; enforces rules and regulations regarding the proper use of facilities as required. Attention to detail and proactive team player. Performs related work as required.
Qualifications include completion of grade 12 including or supplemented by commercial and typing courses plus sound related experience; or an equivalent combination of training and experience. Customer service and cash handling including years of experiences. Sound knowledge of department facilities, programs, booking and registration procedures as applicable to the work; clerical recordkeeping procedures, modern office methods, business English, spelling, arithmetic and punctuation. Working knowledge of cash register operation and cash handling procedures. Ability to compose routine correspondence and memorandum and arrange format for reports, tabulations, summaries and related material. Skill in typing rapidly and accurately; the operation of the computer systems (e.g., ActiveNet), equipment related to work and office computer applications. Please note that a Police Information Check is required for this position.

Please refer the Job description for details