Employment Status Regular Full-Time
Pay Range $29.49 to $34.62 per hour + comprehensive benefits package (2024 rates)
Closing Date 6/27/25

ADDITIONAL DETAILS:

The City of New Westminster’s Parks and Recreation Department is looking for a friendly, organized, patient, and experienced Recreation Facility Clerk Supervisor to join the team at Century House, a community centre targeted to seniors programs and services. As a member of the team, you will thrive in a fast-paced recreation environment where excellence in customer service is essential. In this role, you will plan, assign, check, supervise, schedule, and participate in the work of a moderate sized group of staff and senior volunteers engaged in front-line services. These include customer service, cashiering, and processing admissions, registrations, and rentals.

IF YOU HAVE THE FOLLOWING QUALIFICATIONS AND ATTRIBUTES, WE WANT TO HEAR FROM YOU:

• Completion of Grade 12 or equivalent, including or supplemented by commercial courses- preferably elementary accounting and word processing. Sound related experience, or an equivalent combination of education and experience will be considered.
• Sound knowledge of community recreation principles and objectives.
• Advanced computer skills relevant to the role, including familiarity with Microsoft Office, Xplor Recreation, Kronos, and POS systems.
• Ability to supervise others effectively, make sound decisions, and resolve problems in accordance with City policies and procedures.
• Ability to assess and implement new or improved systems and processes that increase efficiency, including staffing and facility scheduling.
• Ability to carry out accounting and audit functions for cash receipts from program registrations, bookings, and events.
• Proven ability to meet deadlines and work efficiently during peak times.
• Capacity to learn and train others on a variety of clerical procedures and ensure work is completed accurately and consistently.
• Strong interpersonal and communication skills, with the ability to interact courteously and effectively with the public, staff, and volunteers.
• Ability to perform both supervisory and clerical duties independently, with minimal direction.
• The successful candidate must be able to pass and maintain a clear Police Information Check with Vulnerable Sector Check.

• Preparing and maintaining staff timesheets and other reports for payroll.
• Participating in recruitment and employee performance evaluations
• Assigning shifts and daily duties to staff to ensure smooth front-desk operations.
• Providing information and assistance to the public regarding classes, activities, schedules, fees, refunds, and transfers.
• Balancing and reconciling cash and cheque payments for registrations, fees, and rentals.
• Processions accounts payable and accounts receivable
• Preparing and auditing daily revenue reports.
• Ordering and tracking office supplies
• Training, supporting, and educating staff on the use of Xplor Recreation
• Developing and maintaining procedural manuals and operational guidelines
• Supports aspects of financial and program administration for the Century House partner association.