Job title: Recreational Assistant
Venues: St Peter’s Collegiate Academy
Location: Compton Park, Compton Road West, WV3 9DU
Hours: Approximately 12-16 Hours per week with availability across following days:
Monday - Friday: 5pm-10pm
Saturdays & Sundays 8am-5pm
What do Edu-Lettings do? We strive to allow schools, academies, and venues to make the most of their sport and leisure facilities, whilst helping provide local communities with access to sport, education, and leisure opportunities. We pride ourselves on taking away the full management of school lettings, ensuring all users receive an industry leading service through our dedicated operations and commercial teams, industry leading booking system, and fully trained and passionate on-site Recreational Assistant Teams
What are we looking for? We are looking for a customer focused Recreational Assistant to work across our partner school sites. As the Recreational Assistant, you will play a key role in supporting and overseeing bookings during our opening hours.
We are looking for a hands-on, pro-active, and organised approach. This role suits somebody who has a passion for people, and some previous experience of working in a sport & leisure facility.

KEY ROLES AND RESPONSIBILITIES

• A key holder for our partner school sport & leisure facilities.
• Opening and closing the facilities.
• Delivering first class service to our partner schools and bookings.
• Adhering to all health and safety risk assessments, company policies and procedures.
• Confident with lone working.
• To be competent with our on-site digital tablet device.
• Having a flexible and adaptive approach to meet the daily needs of the business.
• Meeting/greeting clients and administering check-ins.
• Resolving customer queriers and complaints.
• Providing front desk reception services to clients.
• Ensuring all facilities are open, clean, clear and safe to use before usage.
• Guaranteeing that all facilities are clean, tidy and ready for the next school day.

WHAT DO WE REQUIRE FOR THE ROLE?

• A friendly and confident team player with a positive attitude.
• An organised, individual who has the ability to multitask.
• Applicants must be 18 years old or above due to lone working.
• Driving license (desirable, but not essential)
• Punctual and reliable at all times.
• The ability to problem solve.
• knowledge of the sport and leisure industry.
• Must have access to a smartphone on-site, to clock in and out of our staffing application.