Recruiter & HR Operations Specialist at Suger.io

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

80000.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Recruitment, HR Operations, Sourcing, Interviewing, Employee Onboarding, HRIS, ATS, Communication, Stakeholder Management, Policy Updates, Benefits Administration, Data Accuracy, Diversity Recruiting, Talent Market Insights, Technical Roles, Employee Inquiries

Industry

technology;Information and Internet

Description

About Us Suger is a revenue platform that helps our customers grow on the fastest-growing B2B sales channel: the cloud marketplaces of AWS, Azure, GCP, and Alibaba. Launched in 2022, we take the tech debt out of marketplace sales by providing an API-first approach to quote-to-cash and billing processes. We’re working with over 200 B2B customers, ranging from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta. This role combines full-cycle recruitment with day-to-day HR operations support. You’ll partner with leaders to hire strong talent while ensuring smooth HR processes and compliance with Canada's basic employment standards. It’s a hands-on position suited to someone who enjoys variety and can pivot comfortably between recruitment and operational work. This is a hybrid position, requiring 4 days in the office. We are a Series A startup, funded by top-tier investors, including Threshold VC, Craft Ventures, Intel Capital, and Y Combinator. \n What You'll Do Recruitment (Approx. 60%) Manage full-cycle recruitment from intake to offer across multiple functions, especially technical roles. Advise hiring managers on talent market insights, sourcing strategies, and selection best practices. Source candidates through LinkedIn, job boards, networking, and referrals. Conduct screening calls and coordinate interviews, assessments, and reference checks. Maintain accurate data in the ATS and provide regular recruitment metrics. Support employer branding and diversity recruiting initiatives. HR Operations (Approx. 40%) Assist with onboarding and offboarding, ensuring a smooth employee experience. Prepare employment agreements, letters, and documentation. Maintain employee files and HRIS data with accuracy and confidentiality. Support benefits administration, vacation tracking, and other day-to-day HR tasks. Respond to employee inquiries and provide guidance on routine HR matters. Assist with policy updates, annual reviews, and HR compliance work. Coordinate training sessions, health & safety documentation, and HR reporting. What You Need 2+ years of experience in recruitment and/or HR operations. Basic understanding of Employment Standards in BC and Ontario - including hours of work, leaves, vacation, termination basics, and payroll fundamentals. Solid sourcing and interviewing skills in technical roles. Experience working with an HRIS and ATS (e.g., Lever). Strong communication, discretion, and stakeholder management skills. Comfortable working independently in a fast-paced environment with shifting priorities. Why Join Us Base Salary: $70,000 - $80,000 CAD/year. Work alongside a top-notch team with experience at companies like Google, Meta, Salesforce, Pave, Motive, and Square. Own a major pillar of our go-to-market strategy from day one - with the autonomy to build what you think is right. Competitive compensation and equity plan. Full healthcare benefits - extended health care, dental, vision, and life insurance. Fast-moving, flat org structure with real product-market fit and big ambitions. \n

Responsibilities

The role involves managing full-cycle recruitment and providing HR operations support. This includes advising hiring managers, conducting interviews, and assisting with onboarding and offboarding processes.