Date Posted: 08/05/2025
Req ID:44633
Faculty/Division: Ontario Institute for Studies in Education
Department: Registrar’s Office Student Experience
Campus: St. George (Downtown Toronto)

ABOUT US:

OISE is recognized as a global leader in graduate programs in teaching and learning, teacher education, and education research. OISE’s hub is the Registrar’s Office and Student Experience (ROSE), often being the first and last point-of-contact with students. We attract, admit, engage, guide, serve and support a broad range of diverse constituents removing barriers and obstacles to facilitate a positive experience for all students. We aim to deliver student-centered, community focused, seamless and integrated services to future and current students, graduates, faculty and staff in an environment of mutual respect that promote student satisfaction, engagement and success. Through collaborative partnerships, our goal is to promote equitable access to academic, financial, personal/professional development programs and services beneficial to student success. We aspire to proactively pursue innovation in all services, processes and clear/transparent communications and to provide an environment that will assist in attracting, supporting and engaging students. We work together to make ROSE a great place to work, learn and grow.

ESSENTIAL QUALIFICATIONS:

• Bachelor’s Degree or acceptable combination of equivalent experience.
• Minimum 4 years experience in a university graduate student services environment.
• Experience advising and presenting to small and large diverse prospective student groups on graduate admission requirements
• Experience working with under-represented groups and equity initiatives with a strong understanding of issues and challenges facing these groups
• Experience with data collection, analysis and generating reports.
• Excellent communication, public speaking and presentation skills.
• Proficiency in ROSI, Slate and Microsoft Office with advanced knowledge of Excel.
• Superior organizational skills with the ability to work well under pressure within a rapidly changing environment to manage competing priorities and meet deadlines.
• Demonstrated commitment to providing outstanding advising and student services with a proven record of tact, diplomacy and conflict resolution skills.
• Ability to travel independently, valid driver’s license in good standing and access to a vehicle.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Fostering and maintaining a network of external contacts to support recruitment strategies
• Delivering student recruitment presentations
• Promoting programs at recruitment events
• Interpreting academic regulations, program and degree requirements
• Keeping well-informed on University programs, policies and procedures
• Analyzing service delivery and/or internal processes and recommending improvements
• Providing basic support and general referrals to individuals in distress

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Accountable
• Adaptable
• Multi-tasker
• Organized
• Problem solver
• Self-directed
  Closing Date: 08/14/2025,11:59PM ET
  Employee Group: USW
  Appointment Type: Budget - Continuing
  Schedule: Full-Time
  Pay Scale Group & Hiring Zone: USW Pay Band 12 - $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
  Job Category: Registrarial Service