OVERVIEW

A strong customer service and sales role, primarily responsible for planning and overseeing on-campus recruitment events, coordinating the campus visit program, and leading the Student Ambassador contact centre, and campus visit program to help meet department yearly goals. Evening (2-3 evenings weekly September through May) and weekend work will be required.

EDUCATION AND EXPERIENCE

• Bachelor’s degree required
• Minimum 2 years’ experience in a post-secondary recruitment and admissions office.

SKILLS

• Event planning and project management
• Supervisory and training ability
• Strong IT and administrative skills (Microsoft Office, CRM tools like JRM)
• Excellent interpersonal, verbal, and written communication skills
• Ability to interact with diverse groups
• Strong organizational and time management abilities
• Creative, adaptable, and able to handle a dynamic workload
• Commitment to confidentiality and professional integrity

o Responsible for recruitment and training this group at the beginning of each semester.

• Develop inquiry communication (e.g. texting, phone) plan in coordination with the Manager at the beginning of each semester, and report on inquiries each month