Accountabilities

Lead the recruitment team and take responsibility for the quality, consistency, and performance of its hiring activities. Maintain oversight of active searches, provide actionable coaching, and ensure clients receive timely updates and qualified candidates throughout the recruitment process.

• Review and approve every candidate scorecard before submission to clients, maintaining consistent evaluation standards.
• Observe screening interviews conducted by Recruitment Specialists, assess interviewing techniques, and provide targeted coaching to improve candidate evaluation.
• Attend client interviews, share recordings and detailed notes with the relevant specialist, and translate observations into actionable feedback.
• Manage the weekly team performance scoreboard, tracking sourcing activity, interviews, scorecard deadlines, and successful placements for each specialist.
• Monitor all active recruitment pipelines, identify delays or bottlenecks, and intervene early to keep searches progressing.
• Provide clients with written updates at least weekly on all open positions, including full-service and recruitment-only engagements, through to offer acceptance.
• Coordinate the handover to the People Lead once an offer is signed and identify additional hiring opportunities with existing clients.
• Manage one or two recruitment searches independently from sourcing through to offer acceptance.
• Allocate new searches across the team based on recruiter capacity, experience, and role requirements once fully familiar with the recruitment process.
• Train new recruiters, maintain and improve standard operating procedures, and collaborate with the founders to refine workflows.
• Identify performance concerns early, communicate expectations clearly, and recommend appropriate action when standards are not met.
• Monitor key performance indicators, including 90-day employee retention, candidate submission timelines, interview follow-ups, client communication, and continuous team improvement.
• Follow a structured 30/60/90-day onboarding plan, progressing from learning and shadowing to scorecard quality assurance, performance reporting, client updates, and full team ownership.
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Requirements

• The ideal candidate combines strong full-cycle recruitment expertise with excellent candidate assessment, communication, and organizational skills. You should be comfortable working with internatio