Recruitment Program Coordinator (Fixed-Term Contract) at Allegis Global Solutions

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Recruitment Coordination, Staffing, MSP Experience, Japanese Proficiency, English Proficiency, Analytical Skills, Problem Solving, Customer Service, Interpersonal Communication, Organizational Skills, Time Management, MS Office

Industry

Staffing and Recruiting

Description

Company Description We are founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how businesses manage their contingent workforce to strengthening employer brands to recruit top talent, our integrated solutions drive business results. As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today's global marketplace. Job Description The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers. Responsibilities: Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management and off boarding. Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction. Maintain and update worker assignments to reflect appropriate changes. Provide constant communication to clients, suppliers, contingent workers and other partners via face-to-face meetings, email and phone. Conduct research and analysis to resolve client’s or supplier inquiries as needed. Provide program status reports to leadership as required. Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking). Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time. Ensuring data integrity on proprietary data management platforms on a routine basis. Qualifications Business-level proficiency in written and verbal communication in Japanese is necessary Business-level proficiency in written and verbal communication in English is preferred Excellent analytical and problem-solving skills Excellent documentation and follow up skills Strong determination to impact performance Time Management, self-motivated and perseverance Excellent customer service skills Excellent interpersonal skills and capability to communicate transparently Excellent organizational skills 2 or more years of recruitment coordination, staffing, and/or MSP experience Bachelor’s Degree MS Office/Tools- advanced skills Additional Information As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful. See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Responsibilities

The Program Coordinator manages the contingent worker lifecycle from onboarding to offboarding, including interview scheduling and assignment management. They provide first-level support to hiring managers and suppliers while monitoring contract SLA performance.