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Redeem Coordinator at Sunflower

Tel-Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud Prevention, Data Analysis, Compliance, Customer Service, Financial Data Management, English Communication, Attention To Detail, Conflict Resolution

Industry

Mobile Gaming Apps

Description

Be the integrity champion of our gaming platform. As a Redeem Coordinator, you’ll protect our community by managing high-stakes transactions, ensuring every player receives fair and accurate redemptions, and preventing fraud that could harm both players and the business. Responsibilities Be the trusted voice for every player inquiry, resolve complex redemption questions with expertise and care Turn redemption moments into player loyalty, make every transaction smooth, transparent, and delightful Guard against fraud with sharp instincts and data-driven analysis, be the security sentinel protecting both players and company Dig into player data to spot trends, validate requests, and make informed approval decisions Uphold rigorous compliance standards on every approval, keeping the platform trustworthy and secure Stay ahead of emerging threats by identifying unusual patterns and escalating new fraud schemes for investigation Requirements Native-level English communication, clear, persuasive, and professional Empathy meets excellence, you understand player needs while maintaining company interests Uncompromising integrity and discretion with sensitive player and financial data Precision-focused, every number and transaction gets your meticulous attention Thrives under pressure, you stay sharp, calm, and solution-focused when deadlines matter most

Responsibilities

Manage high-stakes gaming redemptions while ensuring accuracy and preventing fraudulent transactions. Analyze player data to identify trends and uphold rigorous compliance standards to protect the platform.