REF90336H- Lead Associate - P2P- Payments I APAC Shift I Pune at WNS Global Services

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Issue Identification, Resolution, Payments Processing, SAP, Vendor Master Management, Helpdesk Service Desk, Open Item Remediation, Payments Block Analysis, Employee Payments, Exception Handling, Client Expectations, SLA Adherence, Effective Communication, Process Improvements, Collaboration, Conflict Resolution

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Experienced in issue identification and resolution in the defined tasks pertaining to procure to pay processHighlights exceptions such as open invoices, exceptions open items etcExperience for relevant role Payments prorcessing in SAP along with Internal/External bank.Exception handlingVendor master managementHelpdesk Service deskOpen item remediationPayments block analysisEmployee Payments experienceExp to handlle reject/Return PaymentsSAP knowledge strongly preferredAbility to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer including ownership of solution oriented, effective communication of issues raised findings and proposed resolutionAbility to maintain relationships with relevant line manager counterparts stakeholders1 Understands and works towards the common goals of the organization rather than getting confined to own silo2 Resolves conflicts at his her level escalates if required.3 Displays good collaborative spirit4 Does not resist change management5 Addresses problems and finds solutions by working within and between WNS teams including consultation with andor escalation to other towers when required1. Identifies anomalies, errors and aberrations in output 2. ep dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions3. Proposes and supports implementation of process improvements Qualifications BCOM MCOM BBA MBA

Responsibilities

The Lead Associate will identify and resolve issues related to the procure to pay process, including handling exceptions and managing vendor information. They will also work towards improving performance on SLAs and maintaining relationships with stakeholders.