Reference Data Services Senior Analyst - EMEA Shift at Citi

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Leadership, Performance Evaluation, Staffing, Budget Management, Customer Data Management, Problem Solving, Coaching, Training, Project Management, Resource Planning, Decision Making, Communication, Analytical Skills, Independence, Autonomy

Industry

Financial Services

Description

Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Willing to work on EMEA shift. Exercises full leadership and supervisory responsibility over Operations Support department typically consisting of multiple teams. Evaluates subordinates' performance and makes recommendations for staffing, pay increases, promotions, terminations, etc. Determines hiring to ensure adequate staffing. Recommends new work procedures with broader scope of impact. Deals with variable (occasionally complex) issues with substantial potential impact. Directly impacts the area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning. Responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. 5-8 years of prior operations management experience Bachelor's/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The role involves evaluating complex issues and making decisions that impact operations support. The analyst will also be responsible for maintaining customer data and ensuring adequate staffing within the department.