Referral Coordination & Assessment Officer at DCCEEW NSW

, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

NSW Planning Legislation, Assessment and Approval, Customer Service, Enquiry Management, Stakeholder Communication, Drafting Technical Responses, Priority Management, Statutory Timeframe Management

Industry

Government Administration

Description

Together we shape thriving communities, public spaces, places and economies. * As part of establishing the Development Coordination Authority (DCA), we have vacancies available for ongoing PO (Professional) Level 1B employees, or temporary employees who have been comparatively assessed as PO (Professional) Level 1B to submit an expression of interest * 4 x ongoing roles * Parramatta or other NSW location by negotiation * PO (Professional) Level 1B The Development Coordination Authority (DCA) has been established as part of the Department of Planning, Housing and Infrastructure as the authoritative NSW Government source of technical input across the planning system. The Authority brings together a deep, multi-disciplinary capability inside the planning department specialists in natural hazards, environment, heritage, water, transport and other disciplines and delivers it to decision makers to help shape development outcomes across NSW. Joining the DCA presents a unique opportunity to help build and embed a new model for delivering technical input into the planning system, working alongside DCA's specialists to provide coordinated expert advice and decisions that shape housing, infrastructure and sustainable communities across the State. The role This role manages low- to moderate-complexity referrals integrated development, concurrence and consultation for development applications across NSW, in one of DCA's four regional RC&A teams. Working alongside DCA's technical experts, the role learns NSW Government input across many disciplines and prepares draft consolidated responses for senior sign-off. It also supports senior officers on more complex matters. The role identifies gaps or inconsistencies in the input it receives, drafts responses that reflect a clear position, and escalates where senior input is needed. It manages communication with councils and applicants throughout the assessment process, and contributes to ongoing improvements in how the service operates. DCA's four regional RC&A teams align to the Local Planning and Council Support (LPCS) regions: Central, West and South; North, East and Central Coast; Hunter and Northern; and Southern, Western and Macarthur. For more information read the full Role Description:Download File [https://static.pageuppeople.com/static/people/icons/icon_file_small.gif] Referral Coordination and Assessment Officer [https://secure.dc2.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtMdmvRhmoiRq5_y5xyL5r4JO5u4mcTWLdFqgvAdCcSntu3nz7sE9MXUXtSVlKHL3hocT3STvJvBf2l-uU5ShI2Ue1CJbCLeN6yacpfqSghw2Qsg7XD45UjeL01bj4HtVgpCn0NO35fC8WTJN_-BCWJQ%7e%7e] What you will bring to the role * Knowledge of the NSW planning, assessment and approval environments including relevant legislation, policy, regulations, standards and codes of practice. * Demonstrated experience in customer service and enquiry management. * Ability to manage competing priorities and deliver to statutory timeframes. * Ability to communicate well with diverse customers and stakeholders (written and verbal). * Demonstrated ability to identify gaps or inconsistencies in input received and prepare clear, considered draft responses. What is an essential requirement: * Degree qualification in a related relevant discipline. Eligibility * Eligible employees are required to be at-grade or at an equivalent level; and either ongoing public service employees or fixed term employees who have been comparatively assessed at-grade. About us The Department of Planning, Housing and Infrastructure (DPHI) [https://www.nsw.gov.au/departments-and-agencies/department-of-planning-housing-and-infrastructure] improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments. Join us If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role. Please also indicate your preferred regional team in your application ( refer to map attached). Applications close Sunday 31 May 2026 at 11:55pm Should you require further information about the role please contact Lloyd Eley-Smith, Director Referral Coordination & Assessment, lloyd.eley-smith@planning.nsw.gov.au. To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1. We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments [https://iworkfor.nsw.gov.au/adjustments-for-individual-needs] that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au [talent.acquisition@dpie.nsw.gov.au] or (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'. If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide [https://www.nsw.gov.au/sites/default/files/2024-05/dphi-working-with-us-guide-for-aboriginal-applicants.pdf] to assist with applying for roles or contact our Aboriginal Career pathways [https://nswdpie.tfaforms.net/1025] team for a yarn.

Responsibilities

Manage low- to moderate-complexity referrals for development applications across NSW by coordinating technical input from various specialists. Prepare consolidated draft responses for senior sign-off and maintain communication with councils and applicants.