Referral Coordinator— $0 Healthcare for You and Your Entire Family at Redirect Health LLC
Phoenix, Arizona, United States -
Full Time


Start Date

Immediate

Expiry Date

25 May, 26

Salary

19.47

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Coordination, Communication, Detail-Oriented Work, Ownership, Follow Through, Scheduling, Documentation, Collaboration, Empathy, Professionalism, Organization, Responsiveness, Dependability, Microsoft Word, Excel, EMR Systems

Industry

Hospitals and Health Care

Description
About This Role The Care Logistics Referral Coordinator exists to connect members with timely, appropriate specialty care and ensure a smooth referral experience. In this role, you will: Serve Redirect Health members and internal care teams Be responsible for managing referrals, coordinating specialty services, and maintaining accurate documentation Directly impact member experience, access to care, and continuity of healthcare services This is a hands-on role for someone who: Enjoys coordination, communication, and detail-oriented work Takes ownership and follows through Wants their work to have a real-world impact on people’s health What You’ll Do In this role, you will: Own: Inbound and outbound specialty referrals from start to completion Support: Scheduling specialty services and maintaining communication with provider offices Collaborate with: Care Logistics team members, specialty providers, and internal clinical teams Improve: Referral turnaround times and overall member experience Advocate for: Members by ensuring referrals are completed accurately and within service standards A strong performer in this role is known for: Being organized, responsive, and dependable Communicating with empathy and professionalism Consistently completing referral tasks within 72 business hours How Success Is Measured Success in this role is measured by: Timely and accurate completion of referral requests Clear and consistent documentation in the EMR system Positive member interactions and satisfaction Strong collaboration and reliability within the Care Logistics team What We’re Looking For We’re looking for someone who: Brings relevant experience in administrative support, healthcare coordination, or customer service Communicates clearly and with empathy Takes ownership and follows through Enjoys simplifying complex processes Works well across teams and roles Cares deeply about helping people High school diploma or GED required Experience with Microsoft Word, Excel, and EMR systems preferred Bilingual (Spanish/English) strongly preferred Why Join Redirect Health What “Free Healthcare” Actually Means When we say free, we mean $0 out of your paycheck and $0 when you need care: $0 monthly premiums $0 to add your spouse or children $0 deductibles (we reimburse them) $0 out-of-pocket maximums This benefit alone can save families tens of thousands of dollars. What You’ll Earn Starting pay: $19.47/hour FREE healthcare for you and your entire family Dental & Vision insurance Paid time off & sick time 401(k) access A mission-driven team that believes in doing the right thing Ready to Make a Difference? If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.

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Responsibilities
The Referral Coordinator manages inbound and outbound specialty referrals from start to finish, supporting scheduling and maintaining communication with provider offices. This role involves collaborating with clinical teams and improving referral turnaround times and overall member experience.
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