Referral Coordinator (Boca Raton - Bilingual English/Creole) at THE CHILDRENS PLACE AT HOME SAFE INC

Boca Raton, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

20.36

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual English/Creole, Administrative Support, Data Entry, Communication, Scheduling, Referral Coordination, Compliance, Customer Service, Report Preparation, Case Management, Collaboration, Process Improvement, Time Management, Problem Solving, Record Audits, Microsoft Outlook

Industry

Individual and Family Services

Description

Job Details Job Location: Healthy Beginnings South - Boca Raton - Boca Raton, FL 33487 Salary Range: $20.36 Hourly POSITION OVERVIEW: This position is responsible for coordinating Early Learning Coalition (ELC) referrals, office services and related activities, and for providing administrative/secretarial support to the Compliance Manager and staff members of the Healthy Beginnings Entry Agency as assigned. Key Responsibilities: Manage incoming correspondence and calls, including screening inquiries, prioritizing communications, and providing timely follow-up or referrals as appropriate. Coordinate and process referrals from the Early Learning Coalition (ELC), including assigning cases, contacting families, and scheduling appointments in designated systems. Schedule assessments and appointments for Developmental Consultants, Outreach Educators, and related staff using Microsoft Outlook, and communicate updates to program leadership. Serve as a primary liaison between Healthy Beginnings staff and community partners, including the Early Learning Coalition and child care providers. Prepare correspondence, reports, data summaries, and program materials; complete accurate data entry, documentation, and record audits to ensure compliance and data integrity. Support program operations by tracking referrals and outcomes, maintaining case files, assisting with coverage at other offices as needed, and participating in process improvement efforts. Qualifications: Associate's Degree or equivalent. Combination of education and experience may be substituted for degree. Two years of related experience Bilingual English/Creole required. Valid Florida’s driver’s license is required. Successful completion of a background check through Clearinghouse (learn more) Benefits Offered: Paid holidays Generous vacation, sick, and personal days FREE single HMO medical, dental, and vision insurance! Company-paid life insurance Legal, identity theft, and AFLAC plans available 403(b) retirement plan 403(b) matching – 100% of the first 6% Tuition reimbursement Referral bonus program

Responsibilities

The Referral Coordinator is responsible for managing referrals from the Early Learning Coalition and providing administrative support to the Compliance Manager and staff. Key tasks include coordinating appointments, maintaining case files, and serving as a liaison between staff and community partners.