Referral Coordinator at Home Group

Camborne, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

13.21

Posted On

30 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Referral Handling, Signposting, Administrative Support, Relationship Building, Initiative, Technology Proficiency, Complex Needs Support, Report Generation, Time Management

Industry

Non-profit Organizations

Description

Referral Coordinator Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan On Call Emergency Responder Shifts available voluntarily basis if you want to earn some extra £££££’s Permanent, Full Time (37.5 hpw) Camborne, Cornwall We can’t offer a CoS for this role Home, a place where you belong We have a fabulous opportunity for you to join our awesome Outreach team. We support our brilliant customers in the community who have Complex Needs. We help our customers to learn the skills to live more independently and live healthier, happier lives. What you’ll do Handle referrals from start to finish, ensuring referrals go to correct service and signposting to other agencies Provide great customer service to referrers, customers, commissioners and colleagues Promote the services so more people can access them Provide administrative support to services and management making sure tasks and reports are done properly and on time Why join us This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work! You have Passion for customer service and energy for helping Ability to work on own initiative, building effective relationships with partner agencies Confidence using tech and ability to handle admin with ease Experience in supported housing/admin environment Stronger together We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits You’ll work 9-5 Monday to Friday, occasional evening or weekend work may be required to meet customer need You’ll need an Enhanced DBS with barring list check – we pay for it You need to be able to drive and have access to your own vehicle insured for business purposes – we pay for on the job mileage What’s in it for you? 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too! Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. Instant pay access with Stream Matching pension contributions (up to 7%25 and life insurance of 3x basic salary) Find out more Click the APPLY NOW to see Referral Coordinator Job description, find out about us and for help to apply. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk South West Supported Portfolio 4

Responsibilities

The role involves managing referrals from initiation to completion, ensuring they are directed to the correct service or signposted to appropriate external agencies. Additionally, the coordinator must provide excellent customer service to all stakeholders and offer necessary administrative support for services and management tasks.