Referral Coordinator at Mercer University

Macon, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare Setting, Referral Process, Insurance Authorization, EMR, Medical Terminology, HIPAA, Multi-line Phone System, Computer Skills, Typing Skills, Clerical Skills, Organizational Skills, Communication Skills, Detail-oriented, Team Player

Industry

Higher Education

Description

Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it. Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply. Job Title: Referral Coordinator Department: Mercer Medicine College/Division: School Of Medicine Primary Job Posting Location: Macon, GA 31207 Additional Job Posting Locations: (Other locations that this position could be based) Job Details: Mercer Medicine is searching for a Referral Coordinator for the Macon, Georgia clinic. Responsibilities: The Referral Coordinator is responsible for coordinating appointments for patients in need of consultation as requested by a referring physician. The Referral Coordinator will also be responsible for scheduling, tracking, referral case management and obtaining insurance authorizations. The Referral Coordinator will represent the company professionally and positively and always exercising utmost discretion, diplomacy and tact in customer interactions. The Referral Coordinator is under the primary supervision of the Director of Clinical and Billing Services and general supervision of the Medical providers. Qualifications: High school diploma/GED and at least one year of healthcare setting, which must include working with referral and/or insurance authorization is required. Prior experience working with EMR is also required. Knowledge/Skills/Abilities: Knowledge of medical terminology and experience/knowledge of the referral process and obtaining authorizations. Working knowledge of HIPAA as related to release of information. Ability to use multi-line phone system with various features. Computer, typing and clerical experience. Highly organized and able to manage competing priorities and track multiple referrals at once. Detailed oriented, able to take and follow through with delegated tasks and accountability. Effective communication skills. Must focus on obtaining and ensuring information obtained is accurate. Team player. Background Check Contingencies: - Criminal History Document Attachments: - Resume - Cover letter - List of three professional references with contact information About Mercer University Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer’s twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer’s employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community. Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective/ Scheduled Weekly Hours: 40 Job Family: Staff Clinical Services Non-exempt EEO Statement: EEO/Veteran/Disability Why Work at Mercer Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid time off, technology discounts and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective/ EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER The University will ensure equal opportunity for applicants and employees in all of its policies and practices, including, but not limited to, recruiting, hiring, transfers, promotions, compensation, benefits, layoff and recall policies, University-sponsored training programs, education, tuition assistance, and social and recreational programs. Persons needing reasonable accommodations under the Americans with Disabilities Act to participate in the application process or for other questions regarding employment at Mercer University, please contact Human Resources.

Responsibilities

The Referral Coordinator is responsible for coordinating appointments for patients in need of consultation as requested by a referring physician. This role includes scheduling, tracking, referral case management, and obtaining insurance authorizations.