Referral Coordinator at Solaris Health Holdings LLC

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

23.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Referral Management, Benefit Verification, Authorization, Patient Intake, EMR Systems, HIPAA Compliance, Medical Terminology, Phone Etiquette, Coordination, Scheduling, Insurance Knowledge, Attention To Detail

Industry

Hospitals and Health Care

Description

Description Make a Real Impact: Referral Coordinator Colorado Springs Urology is looking for a sharp, organized professional to own our referral process. This isn't just about paperwork; it’s about being the essential link that gets our patients the specialized care they need. If you are a medical office veteran who takes pride in a job well done, we want to talk to you. The Details: High Standards, Better Schedule We offer a professional environment where your expertise is respected and your time is valued. The Hours: Monday–Friday, 7:30 AM – 4:30 PM. No nights, no weekends, and no holidays. The Location: 1644 Medical Center Point, Suite 200, Colorado Springs, CO 80907. The Compensation: $21.00 – $23.00 per hour. The Perks: Comprehensive Health, Dental, and Vision, plus a 401(k) and generous Paid Time Off. The Mission As our Referral Coordinator, you are the engine behind our patient intake. You’ll handle the critical logistics that keep our clinic running smoothly. Direct Patient Impact: Manage new and existing referrals, ensuring every chart is complete and ready for the physician. Insurance Expertise: Navigate the complexities of benefit verification and secure necessary authorizations. Professional Liaison: Serve as the primary point of contact for primary care offices and other healthcare providers. Smooth Operations: Keep the schedule on track and patient information secure (HIPAA). Are You the Right Fit? Urologic Consultants are looking for a reliable partner who brings: Medical Office Depth: At least 1 year of experience in a medical setting (Urology experience gets you to the front of the line). Communication Skills: Clear, professional phone etiquette and the ability to coordinate across multiple offices. Technical Accuracy: Comfort with EMR systems and high attention to detail with medical terminology. If you are ready for a role where your work is essential and your schedule is consistent, apply today. GENERAL SUMMARY The Referral Coordinator serves as the primary contact/resource person for patients, primary care physicians and other healthcare service providers. The Referral Coordinator is responsible for answering and appropriately managing incoming telephone calls, verification of benefits and services, scheduling patient appointments, and responding to patient information needs. Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Works on new patient and existing patient referrals. Verifies the type of insurance and proper authorization as needed. Contacts the referring physician to obtain the referral form. Obtains any added documents as needed. Records referrals in computer. Ensures that new patient charts are complete. Updates co-payments in the computer. Mails new patient packets. Assists with all front office related duties as needed. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Knowledge of medical terminology. Delivers exceptional patient service throughout all interactions. Phone etiquette skills. Must be able to communicate clearly in person and over the telephone. Ability to follow up on all communications. Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations such as EMR. Complies with HIPAA regulations for patient confidentiality. EDUCATION REQUIREMENTS High School Diploma or equivalent required. EXPERIENCE REQUIREMENTS 1 year of experience working in a medical office preferred. Knowledge of insurance is preferred. Urology experience preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Responsibilities

The Referral Coordinator manages the entire patient referral process, handling new and existing referrals, ensuring charts are complete, and serving as the liaison between the clinic and referring healthcare providers. This role also involves verifying insurance benefits, securing authorizations, and maintaining smooth clinic operations while adhering to HIPAA.