Referral Coordinator Team Lead | Referral Coordinators | Full Time | Days at UF Health

Yulee, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

0.0

Posted On

08 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Referral Coordination, Insurance Knowledge, HIPAA Compliance, Medical Necessity Software, Scheduling Systems, Training, Coaching, Customer Service, Budget Management, Staff Scheduling, Problem Solving, Team Leadership, Regulatory Compliance, Time Management, Workflow Optimization, Patient Care Coordination

Industry

Hospitals and Health Care

Description

Overview Under the direction of the appropriate Manager, supervises and coordinates day to day referral activities, operations and personal issues of the assigned referral staff. Acts as a liaison with staff, departments/clinics and patients. Responsibilities Provides oversight of the daily referral operation for the department including participating in hiring, staffing, training, coaching and providing feedback. Ensures compliance of regulatory and organizational policies and procedures and recommends changes in department policies and procedures as identified. Assists with personnel and payroll functions, and provides daily support with Kronos to ensure time is effectively managed. Works closely with the Manager in effective scheduling of staff and workflow to provide optimum coverage with available resources to meet department goals relating to production and quality. Ensures appropriate budgetary standards are implemented and maintained for labor and supplies. Supports the work of the manager by answering inquiries, providing information and resolving complaints from patients or other internal or external departments as it relates to referrals. Reviews referrals and authorization requirements to assure compliance with health plans. Monitors managed care referral process to ensure accurate and consistent process/results. Reviews pending referrals daily to ensure timely completion. Responsible for proficiently tracking and recording reports in the referral system. Supports the objectives and goals of the referral team by functioning as a referral coordinator. Provides a standard of excellence as it relates to customer services for patients, staff and other customers. Participates as an active care team member in the coordination of patient care. Qualifications Experience Requirements: 2 years - Experience working as a Referral Coordinator in an Ambulatory clinic - required 2 years -Thorough knowledge of insurance- HMOs, Medicare, Medicaid, PPO, POS and third-party payors - required 2 year - Thorough knowledge and understanding of HIPAA, Medical Necessity Software, Scheduling/Registration systems and insurance web portals. - required Education: High School Diploma - required Supervises: Up to 30 referral coordinators Additional Duties: Additional duties as assigned may vary based on department UFJPI is an Equal Opportunity Employer and Drugfree Workplace

Responsibilities

Supervises and coordinates daily referral activities and operations of the referral staff. Acts as a liaison with staff, departments, clinics, and patients to ensure efficient referral processes.