ABOUT OUR COMPANY

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients’ homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

HOME LOCATION: 4550 E PALM VALLEY BLVD. ROUND ROCK, TX

At VillageMD, we’re looking for a Referral Coordinator to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we’ve partnered with many of today’s best primary care physicians. We’re equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.
We’re creating care that’s more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we’re looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.
In this role, the Referral Coordinator will partner with our Village Medical team and collaborate with provider office staff, patients, and community partners to ensure the appropriate care and program support is accessible.

SKILLS FOR SUCCESS:

• Self-motivated: energetic, self-starter; can work autonomously
• Results oriented: bias for action; demonstrated track record of achievement; drive for attainment of superior outcomes
• Flexible: ably navigates within ambiguity; solution-oriented
• Communication: conveys thoughts and expresses ideas effectively both verbally and in writing; strong presentation skills
• Collaboration: orientation to team-based work product and results
• Service: Actively supports others, demonstrates an optimistic, can-do approach to issue resolution
• Humility: low ego; engenders trust; respectful

EXPERIENCE TO DRIVE CHANGE:

• High school diploma or GED
• 1-3 years’ experience in the medical or health insurance field preferred
• Knowledge of medical terminology
• Excellent customer service skills
• Excellent telephone etiquette
• Fluency in written and spoken English, including medical terminology
• Excellent interpersonal skills, including, empathy, patience, compassion, courtesy and attentiveness
• Ability to work independently with a strong sense of focus
• Task-oriented, strong organizational skills, ability to multitask
• Strong attention to detail
• Skilled in basic computer operations and EMR
• Bilingual in English and Spanish preferred

SAFETY DISCLAIMER

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/

Please refer the Job description for details