Referral Intake & Scheduling Specialist at Texas Regional Physicians

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Referral Processing, Patient Chart Creation, Consultation Coordination, Insurance Verification, Email Management, Organizational Skills, Communication Skills, Multitasking, HIPAA Compliance, Compassion, Team Player, Positive Attitude, Adaptability, Detail Orientation, Self-Sufficiency, Reliability

Industry

Hospitals and Health Care

Description

Description About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion. What You’ll Do Process incoming referrals, create patient charts, and route documents to the appropriate department. Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed. Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments. Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients. Manage email correspondence via the referral and scheduling inboxes. Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed. Requirements 2+ years of experience in a medical office, scheduling, or insurance verification role. Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred. Strong organizational skills with attention to detail and accuracy. Excellent communication skills with professional phone/email etiquette. Ability to multitask, work independently, and thrive in a high-volume environment. Must be HIPAA-compliant and maintain strict confidentiality. Preferred Qualities A compassionate and patient-first mindset. Self-sufficient, reliable, and able to complete tasks without micromanagement. Team player who is willing to cross-train and support multiple departments. Positive attitude that uplifts team morale and fosters collaboration. Adaptable and dependable when priorities shift in a fast-paced environment. Why Join Us Competitive pay with growth opportunities. Comprehensive benefits: medical, dental, vision, 401k, and paid time off. Supportive, team-oriented environment. Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.

Responsibilities

The Referral Intake & Scheduling Specialist will process incoming referrals, create patient charts, and coordinate consultations. They will also verify insurance eligibility and manage email correspondence related to referrals and scheduling.