Referral Specialist - Internal Medicine - ZH at Florida Medical Clinic

Zephyrhills, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Authorization, Customer Service, Communication, Coordination, Attention to Detail, Time Management, Problem Solving

Industry

Hospitals and Health Care

Description

Position Summary Florida Medical Clinic Orlando Health Job Title: Referral Specialist Full Time: Monday - Friday, 8:00 AM to 5:00 PM Department: Internal Medicine Location: 38135 Market Square, Ste, Zephyrhills, FL 33542 Job Summary: The initial contact of each new patient. Why is Florida Medical Clinic Orlando Health your best place to work? ✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ Financial & Retirement – Up to 5% employer match on retirement contributions.✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. Responsibilities Essential Functions • Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions. • Ensures financial information and insurance has been verified. • Updates patient insurance information in billing systems as needed • Initiates the referral and authorization process for all services and visits. • Works closely with nursing and medical staff to facilitate optimal patient care. • Communicates with the scheduling department to verify each patient’s insurance requirements have been satisfied for upcoming appointments. • Coordinates with other departments as needed to facilitate patient’s visit. • Provides patient with referral information for other physicians and facilities. • Communicates effectively with all internal and external customers – PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Assumes responsibility for professional development and education. Qualifications Education/Training High school graduate or equivalent education. Experience One (1) year of retail, customer service or health care.

Responsibilities

The Referral Specialist is responsible for completing patient registration and obtaining insurance authorization for new patients and services. They work closely with medical staff to facilitate patient care and ensure all insurance requirements are met.