Referral Specialist, Pulaski at ConnextCare

Pulaski, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Insurance Authorization, Appointment Scheduling, Documentation, Communication, Patient Care, Medical Office Applications, Decision Making, Computer Proficiency, Confidentiality, Compassion, Professionalism, Team Collaboration, Follow-Up, Patient Centered Medical Home, Ethical Conduct

Industry

Hospitals and Health Care

Description

Description Secure required insurance authorization prior to the patients scheduled appointment To make appointments for specialist referrals and provide notification to patient Provide specialist with appropriate documentation to support the referral request Review and follow up on all outstanding/open referral and High Tech diagnostic procedures that go through referral department to ensure completion Communicate with patients to remind them of services via telephone or patient portal Mail reminder orders for tests due if not completed within 30 days. Monitor images for laboratory and diagnostic services for test results and close the open order when results are received. Communicate with Outpatient Radiology centers if results have not been received to obtain reports. Insure to communicate any report labeled with critical results to provider through a warm handoff To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team Other duties and responsibilities as may be requested by supervisor and/or management Requirements High school graduate or GED, experience in ambulatory care preferred Verbal and written communication skills, medical office applications preferred Demonstrate proper judgment and decision making skills Comply with the organizations code of conduct, safety rules and adheres to all company policies Carry out job responsibilities in an ethical, effective and professional manner Must demonstrate computer proficiency with electronic medical record system Must possess a willingness to accept direction from providers and supervisors Must possess the ability to work well and with compassion in stressful situations Must maintain a professional and courteous demeanor with both patients and co-workers Must be keenly aware of the importance of confidentiality in all aspects of the position

Responsibilities

The Referral Specialist is responsible for securing insurance authorization, scheduling appointments for specialist referrals, and ensuring all documentation is provided. They will also follow up on outstanding referrals and communicate with patients regarding their services and test results.