Trafford Domestic Abuse Services (TDAS) is a Quality accredited, registered charity offering support to individuals and families who are affected by domestic abuse since 1990. We support families who live/work in the Trafford area and provide IDVA and Children and Young People (CYP) support services in Salford. We provide both intervention and prevention services and work in partnership with other voluntary organisations to support families across Greater Manchester.

APPLICANTS WITH MINIMUM QUALIFICATIONS AND EXPERIENCE WILL ONLY BE CONSIDERED. PLEASE DO NOT SEND CVS, AS THEY WILL NOT BE PROCESSED.

No agencies please.
To apply please visit our website and download our recruitment pack and application form.
Link: https://www.tdas.org.uk/assessmentandreferralsworker
For further information please contact hayley.jones@tdas.org.ukTel: 0161 872 7368
Job Type: Full-time
Pay: From £21,485.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• On-site gym
• On-site parking
• Work from home

Work Location: In perso

PURPOSE OF THE ROLE

To provide a non-judgmental, rapid response support service for survivors of domestic abuse at the initial stages of their support journey. To provide a triage response upon receipt of referral, promptly engaging with the survivor to assess the risk, need and priority, and identifying further support pathways. The worker will support across multiple projects and will need to work in partnership to ensure that the post is effective and efficient in delivery. The worker will make contact with the referrals within 48-hours of allocation and establish their support needs. This will include providing telephone support, establishing a safety plan and referring/signposting to other relevant support services if necessary.

MAIN DUTIES

Completing, receiving, and assessing referrals to the accommodation, CYP and Community team
Ensure that risk assessment and risk management procedures are followed at all times, prioritising those most at risk;
To provide initial safety planning when necessary and advice and guidance to agencies supporting victims
To ensure OASIS case files are complete with all relevant information from the referral and are placed on correct waiting lists
To make prompt decisions on suitable referrals for bedspaces to avoid under occupancy in refuge.
To respond timely to referral queries and additional information
To be the point of contact for the victims who want support whilst they are on the waiting list. This will include having telephone contact with them every week to ensure their expectations have been met.
To network and liaise with all relevant agencies relating to the referral to gain additional information to progress the referral
To liaise with refuge staff to arrange move-ins of new residents.
To acknowledge receipt of referrals from professionals and be the point of contact for updates of referral progression
Quality assurance of all referrals into the service
To support with answering the TDAS support line
Liaise and work in conjunction with TDAS senior management team to provide a holistic support service to families across all TDAS services.
Access regular feedback from service users to ensure the continued improvement of services and support offered to children and young people by TDAS.
To plan and manage own workload working on own initiative, often in times of crisis