ABOUT US

SLS is a multi-award-winning supported housing provider specialising in services for individuals with complex mental health needs, learning disabilities, autism, and other support requirements. We are committed to challenging stigma and empowering people to live independent, fulfilling lives.
We are currently seeking an experienced and motivated Referrals and Assessments Coordinator to join our dynamic Business Team. This is a fantastic opportunity for someone passionate about mental health and experienced in brand development to make a real impact in an entry-level marketing and coordination role.

EXPERIENCE (REQUIRED)

• Referrals and assessments: 1 year
• Marketing or communications: 1 year
• Mental Health and Learning Disabilities: 1 year
• Degree in Psychology of similar

• Conduct initial assessments (face-to-face or via Microsoft Teams) to evaluate client needs and readiness.
• Follow up with clients through phone and email communication, offering guidance and support.
• Provide clear information about the referral process and coordinate meetings with referral partners.
• Process incoming referrals from third-party agencies in line with internal protocols.
• Produce detailed assessment reports and liaise with relevant teams to coordinate placements, funding, and transitions.
• Monitor each resident’s journey from referral to move-in and eventual step-down.
• Build and maintain strategic partnerships across local authorities, NHS trusts, and voluntary organisations.
• Promote SLS brand awareness and visibility through various marketing channels.
• Ensure all marketing content is consistent with brand guidelines and strategic goals.
• Support with contract negotiation and partner engagement.
• Monitor outcomes of marketing and referral activity, ensuring effectiveness and value for money.
• Undertake cost-benefit analysis of campaigns and opportunities to support business development.