PREFERRED QUALIFICATIONS:

• Previous experience in patient access & reimbursement
• Rare disease experience
• Familiarity with HIPAA guidelines and FDA requirements
• Familiarity with and adherence to internal and OIG Compliance guidelines
• Ability to handle difficult patient cases and resolve hurdles
• Ability to work in team environment and manage communication with multiple partners to deliver results
• Ability to respond immediately when necessary (within 24 hours)
• Professional, proactive demeanor
• Flexible and agile with the ability to work in a fast-paced environment with multiple demands with a high level of initiative and independence
• Ability and willingness to travel to meetings, etc. including some overnight (>15%) required
• Highly organized with excellent project management skills
• Strong interpersonal skills
• Excellent written and verbal communication skills
• Strong computer literacy, including Word, Excel, and PowerPoint, and the ability to conduct web-based meetings

• Investigate & support access challenges during onboarding; liaise with field teams and SPs to uncover hurdles and move case forward
• Monitor TAR and SP portals, meet regularly with DMs to support case inquiries
• Report AE’s and product complaints through medical information
• Identify and drive impactful solutions to solve strategic issues through project delivery
• Provide insight and be a conduit to information that may inform strategy and decisions
• Lead tactical execution of HCP and Patient Tool Ecosystem including brand driven materials
• Manage vendor relationships and support remaining integration efforts.
• Lead development, execution and field training on patient access resources (inclusive of new hire, S Meetings and All Staff training)
• Work closely with the cross functional team including field sales, market access, matrix partners and SP partners
• Adhere to professional standards compliance guidance, policies and procedures, federal, state, and local requirements
• Performs additional responsibilities as needed