Regional Branch Manager at Heart of LA Federal Credit Union

Pineville, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Branch Management, Coaching, Training, Performance Evaluation, Operational Oversight, Member Service, Strategic Recommendations, Risk Management, Auditing, Safety Standards, Community Relations, Sales Techniques, Collaboration, Accountability, Influencing Others, Trust, Diplomacy

Industry

Banking

Description

Description Role: To oversee all Heart of Louisiana branch locations. The position combines achieving strategic goals, operational management and team development to ensure consistent performance and adherence to organizational standards across all branches. Essential Functions & Responsibilities: Supervise Branch Managers and support their development through coaching, training and performance evaluations. Operational oversight of branches. Ensures the highest standards of member service. Excellent working relationship with other departments. Provides strategic recommendations. Performs other job-related duties as assigned. Performance Measurements: 1. Foster a culture of collaboration, accountability and member focus. 2. Oversee branch activities, ensuring all branches follow policies, procedures and regulatory compliance requirements. 3. Reviews and analyzes branch operational efficiency and implement improvements. 4. Schedules and conducts meetings to share information, set and revise goals, and increase morale. 5. Oversee risk management, auditing and safety standards. 6. Ensure consistent, high-quality delivery of the Member Experience across all branches. 7. Resolve escalated member issues and strengthen community and client relationships. 8. Collaborates with department leaders and branch managers to foster strong working relationships and achieve greater success on strategic projects. 9. Maintains knowledge of competition, best practices, and trends in sales techniques and strategies. Knowledge and Skills: Experience: Extensive experience as Branch Manager required. Education: Bachelor's degree in Business, Marketing, or Finance preferred. Interpersonal Skills: Motivating or influencing others is a material part of the job. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. The role requires a significant level of trust or diplomacy. Other Skills: Physical Requirements: Work Environment: Requirements Knowledge and Skills: Experience Extensive experience as Branch Manager required. Education Bachelor's degree in Business, Marketing, or Finance preferred. Interpersonal Skills Motivating or influencing others is a material part of the job. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. The role requires a significant level of trust or diplomacy. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Responsibilities

The Regional Branch Manager oversees all branch locations, ensuring operational management and team development to meet strategic goals. They supervise Branch Managers, maintain high member service standards, and provide strategic recommendations.