REGIONAL BRANCH MANAGER at Sandia Area Federal Credit Union

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Communication, Branch Operations, Lending Regulations, Analytical Skills, Organizational Skills, Sales Management, Training and Development, Policy Enforcement, Team Motivation, Customer Service, Problem Solving, Strategic Planning, Report Preparation, Quality Control, Member Experience, Credit Union Knowledge

Industry

Banking

Description

Job Details Job Location: Albuquerque, NM 87109 Position Type: Full Time Education Level: Bachelor's Degree or Experience Travel Percentage: Minimal Travel Job Shift: Day Job Category: Banking OVERALL JOB PURPOSE Responsible for coordinating the day-to-day operation of processes in support of the various products and sales functions of multiple branches. Provides operational support to branch personnel as needed. Communicates and enforces branch-related operational policies and procedures. Ensures an excellent member experience throughout branch network. DUTIES AND RESPONSIBILITIES Interfaces primarily with Branch Managers to ensure effective operations and minimize potential losses. Provides necessary support to branch and other credit union personnel. Answers questions and provides clarification relating to existing policies and procedures. Prepares management reports and general ledger reconciliations. Oversees review of system exception and quality control reports for branch operations. Oversees training and development of all branch operations staff. Demonstrates expertise with all matters related to branch operations, serving as an operational resource for the credit union. Maintains daily contact with branch management, providing support, input, feedback, and guidance concerning their daily operations. Adheres to NCUA and credit union regulations, controls, guidelines, policies and procedures, including maintaining accurate member account and loan files. Ensures the same of branch operations staff. Manages lending activity on a daily basis, ensure timely closing of loans, cross sell opportunities, DocuSign activity, etc. Drives strong sales goal results; coaches branch management to achieve established goals. Maintains a well-trained, highly motivated staff. Ensures consistency in processes among the branches. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES Requires excellent interpersonal communication skills to develop business, motivate employees, and proactively deal with personnel issues. Proficient understanding of National Credit Union Administration (NCUA) and credit union operations and lending regulations, policies, and procedures. Self-starter, highly motivated, and polished professionally to develop and maintain credit union standing and public image within the community. Excellent oral and written communication skills. High level of analytical skills to correlate data, review business processes, and reach accurate assessments. High level of organizational skills. Ability to adjust priorities to meet deadlines. High degree of success accepting responsibility and accountability for department and personnel achievements or failures. Ability to strategically plan branch objectives with levels of senior management. Must be able to lift up to 10 lbs. EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor’s degree in Business Administration or related field or a minimum of 5-7 years credit union or financial industry experience with progressive responsibilities in management. Must have experience in the Branch Manager role. Knowledge of credit unions and operations required. *** Please submit an employment application to www.sandia.org/careers *** Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer. SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Regional Branch Manager is responsible for coordinating day-to-day operations across multiple branches, ensuring effective operations and minimizing losses. They provide support to branch personnel, enforce operational policies, and maintain a high-quality member experience.