COMPANY OVERVIEW

Glen Dimplex Group is a world leader in intelligent electric heating and renewable energy solutions, as well as holding significant global market positions in domestic appliances, cooling and ventilation. Dimplex is part of the Glen Dimplex Group. We design, develop and deliver innovative heating and ventilation solutions in all sectors in which we operate.

KEY ACCOUNTABILITIES

• Responsible for delivering regional Strategies in line with the overall business strategy and objectives, driving regional revenue & profit, developing regional relationships, and ensuring customer satisfaction.
• Working closely with the Head of Sales for the area to deliver and develop regional sales action plans for the specific geographical sales area and regional customer base across Key Regional Social Landlords.
• Ensuring the sales action plans are aligned to the goals and objectives set out within the regional business plan.
• CRM Pipeline Management; Manage the ongoing improvement of the Account/s CRM system to generate clear statistical management information on sales process activities, utilise the CRM system to ensure quotations are correctly issued to customers in line with regional pricing agreements.
• Work with local Regional Business Managers to identify new Social Housing providers/Developers to target for medium to long term growth.
• Develop social housing/new build specification project opportunities across all sectors from initial customer contact through to securing a confirmed specification of products within the GDHV by Identifying the appropriate technology solution(s) to meet client objectives across the full GDHV products product range.
• Influence social housing, new build and local authority decision makers and professionals through the delivery of CPD presentations and ongoing project discussions.
• To build a pipeline of potential sales which will result in achieving the budget for business
• Provide monthly regional sales forecasts to the Head of Sales to assist with the IBP forecasting process.
• Monitor regional market changes to provide key market analysis back to the business to assist in identifying key industry trends.
• To carry out any other reasonable tasks requested by the Head of Sales
• Working in partnership with fellow sales colleagues to minimise conflict and ensure that appropriate profit margins are maintained.
• Act as the role model, representing our values and behaviours in an appropriate manner.
• Detailed knowledge of all appropriate current and forthcoming building legislation and regulatory standards impacting the social housing refurbishment sector to ensure absolute technical competency within this sector.

ESSENTIAL CRITERIA

• Relevant experience in an equivalent sales role being a regionally recognised individual who is respected and known by key customers within the Social Housing, Wholesaler, Merchant, Distribution, Installers.
• The ability to build relationships with key senior contacts in target markets.
• A clear understanding of current routes to market with a capability to identify and exploit emerging routes to market to benefit the business.
• Excellent personal organisational and project management skills.
• Clear understanding of the routes to market that currently exist and to be open to investigating other routes that could be developed as our market reach evolves.
• Excellent verbal, written and presentation skills.
• Previous experience in this sector with excellent relationships at all levels
• Good negotiation and customer management skills.
• Good financial acumen and strong commercial awareness.
• The ability to plan, set goals and organise effectively to achieve objectives.
• Solid and demonstratable commercial, financial and negotiating skills.
• Copes well with tight deadlines and pressure situations.
• Computer literacy - competent and confident IT Skills across CRM, MS Office specifically PowerPoint and Excel.
• Positive can - do attitude.
• Customer focused and driven to exceed excellence.

Competencies

• Positive can-do attitude
• Curious and always looking for ways to improve
• Able to take ownership of tasks
• Demonstrates honesty and integrity
• The ability to plan-ahead, set goals and organise effectively to achieve objectives
• Customer focused and driven to exceed excellence
• Flexible and adaptable to change
• Team player who encourages positive communication and respect

ACKNOWLEDGEMENT

This job description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role

MAIN PURPOSE OF ROLE

The sales department is responsible for increasing sales volumes of all GDHV products through the Distribution, Wholesale and Merchant channels while maintaining and increasing product specifications within the social housing sector to be delivered via the trade route.
The role of the Regional Key Business Manager - Key Accounts will be responsible for increasing GDHV’s presence within the social housing market by engaging with Key Regional Social Landlords & New Build Developers at head office level within a geographical area and being responsible for promoting existing and new product solutions within the new build & refurbishment social housing arena.

At Glen Dimplex we are proud of our Company Values, which are at the centre of all that we do. In addition to role specific skills and experience (outlined above) our colleagues are expected to always strive to:

• Think Customer
• Care About People
• Value Innovation
• Keep It Simpl