SUPPORT & OPTIMIZE BUSINESS OFFICE OPERATIONS ACROSS MULTIPLE LOCATIONS

Creative Solutions in Healthcare is seeking a highly skilled and experienced Area Business Office Consultant to join our growing team! This role requires heavy travel throughout the Lubbucck/Odessa Area, ensuring that business office operations across multiple facilities run efficiently and in compliance with policies and regulations. Success in this position requires strong leadership, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

WHAT MAKES YOU A GREAT FIT

We’re seeking someone who:

• Has a minimum of five years of experience as a Business Office Manager in a long-term care or skilled nursing setting.
• Possesses strong knowledge of Medicare, Medicaid, managed care, and private insurance billing processes.
• Demonstrates excellent problem-solving and customer service skills.
• Understands HIPAA guidelines and maintains confidentiality in all aspects of resident financials and records.
• Has a solid grasp of nursing home business functions, including billing, collections, and financial management.
• Is highly organized, detail-oriented, and capable of handling multiple responsibilities simultaneously.
• Must qualify for company insurance, pass DMV check, and practice good defensive driving skills due to the heavy travel required in this role.

• Support & Supervise Business Office Staff: Guide and oversee business office personnel to ensure efficiency and accuracy in operations.
• Ensure Compliance & Best Practices: Maintain adherence to Medicare, Medicaid, managed care, and private insurance billing requirements.
• Manage Critical Deadlines: Organize and prioritize work to meet deadlines while ensuring accuracy in financial and resident records.
• Provide Training & Mentorship: Educate business office staff on company policies, procedures, and best practices to enhance operational effectiveness.
• Foster Collaboration: Work across departments to achieve positive outcomes for residents and families by ensuring seamless business office functions.
• Maintain Resident & Family Relations: Communicate professionally with residents and their families, ensuring their financial concerns and inquiries are handled effectively.
• Monitor Business Office Performance: Identify areas for improvement, implement solutions, and drive efficiency in billing, collections, and financial operations