Regional Business Process Management (BPM) Methodology Manager

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
The Regional BPM Methodology Manager strongly contributes to ensuring that any Aspire deployment within the region is appropriately planned, prepared and executed, particularly with regard to the Aspire guiding principles and ambitions, such as harmonizing and standardizing business processes, simplifying the system landscape, and designing solutions end-to-end.
As a member of the local and regional deployment teams, the incumbent is accountable that local and regional deployment and adoption of the Aspire Global Template are in line with the Global Template governance and the BPM framework.
This specifically involves (Senior) Stakeholder Management, Organizational Change Management, as well as alignment and coordination with other major initiatives and activities in the region.
The Regional BPM Methodology Manager will collaborate jointly with the Aspire Global Template Governance organization and the Deployment teams in planning, ramp-up, change management, communication, and adherence to the global Aspire BPM framework, especially related to the Template governance procedures.
The Regional BPM Methodology Manager will then be in a position to lead the regional Deployment team, the deployment partner, sites, affiliates, and workstreams in their activities, and to ensure clear communications, process scoping, decision making, and documentation. The Regional BPM Methodology Manager is accountable for ensuring that work streams, as well as the Deployment Partner teams, are adequately supported from a BPM perspective, ensuring that regional and local deployment activities and timelines are respected.

KNOWLEDGE/SKILLS/COMPETENCIES

• Bachelor’s Degree in Finance, Business Administration, or Science.
• Preferred certifications in BPM, Operational Excellence/Lean Six Sigma.
• 7+ years experience in end-to-end business processes and change management.
• Strong influence, coaching, and multicultural work environment skills. Fluent in English, any additional languages are a plus.
  Relocation benefits are not available for this job posting.
  Who we are
  At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
  The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region. Today Roche employs altogether around 800 employees in Costa Rica.
  Roche is an Equal Opportunity Employer

• Ensure adherence to Aspire BPM Methodology.
• Promote stakeholder involvement related to Aspire vision.
• Coordinate planning and alignment with regional initiatives.
• Advise and support deployment teams and partners on BPM and template governance.
• Manage process scope, documentation, and change requests.
• Drive process standardization and end-to-end thinking during deployment.
• Identify and adopt best practices in the region.
• Provide BPM methodology training to teams.