Regional Clinical Manager at THINK Surgical, Inc.

, , United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

180000.0

Posted On

21 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Player/Coach Mentality, Training Program Development, Surgical Robotics, Operating Room Experience, Technical Presentation, Utilization Driving, Launch Execution, Interpersonal Communication, Organizational Skills, Problem Solving, Computer Skills, Integrity, Collaboration, Situational Adaptability, Decision Quality

Industry

Medical Equipment Manufacturing

Description

JOB SUMMARY The Regional Clinical Manager will support the commercialization of THINK Surgical’s robotic technologies in the orthopedics space. They will manage a regional team of individual contributors by performing as a player/coach and be required to perform all the functions of a people manager while all the while performing launch responsibilities. They will be responsible for assisting the Clinical Launch Director in creating (and then improving) a training program to educate and train hospital staff and surgeons to independently use our robotic technology in the operating room without clinical support from THINK Surgical (i.e., self-sufficiency). They will execute the training plan in several different environments including, but not limited to, the operating room, cadaver labs, saw-bone labs, virtual reality, etc. They will also participate in demonstrations of THINK’s robotic technology to potential new customers. The Regional Clinical Manager will be responsible for driving adoption and high utilization of our robotic offerings. They must be able to work in a fast-paced, high stress environment. Five years of OR experience is required, and previous robotic training experience is mandatory. Must have proven experience in clearly and concisely presenting technical information to surgeons, staff, and other hospitals employees. This position will require extensive travel throughout the United States and is remotely based in specific regions to support THINK customers. DUTIES & RESPONSIBILITIES * Manage a regional team of Clinical Launch Specialists and other Clinical personnel. * Perform management reviews and report growth status. * Foster the growth of clinical professionals through guidance, support, and skill development. * Drive utilization and adoption of THINK Surgical robotic technology. * Assist the Clinical Launch Director in creating (and then improving) a training program to educate and train hospital staff and surgeons to independently use THINK’s robotic technology in the OR, including working with and recommending improvements to THINK Surgical’s virtual reality training modules. * Execute the training program to personally train orthopedic surgeons and operating room staff on all aspects of our robotic offerings. * Work with hospital staff and THINK sales and program managers to establish a launch plan to include all aspects including imaging, marketing, disposables, sterile processing, as well as initial case coverage. * Work with new customers to establish complete product adoption and high utilization. * Coordinate and effectively communicate with THINK’s sales team as well as the field service teams to install and service THINK Surgical’s robotic systems. * Provide technical assistance with THINK’s robotic technology during total joint replacement surgical procedures. * Support the sales team by training them on the use of THINK Surgical’s products on a regular basis to advance their product knowledge and selling skills. * Assist THINK’s sales team in demonstrating THINK Surgical’s products to surgeons and other customer prospects, and support demonstrations at customer sites, trade shows, THINK Surgical’s offices and other potential locations. * Develop strong relationships with THINK Surgical’s orthopedic implant partners. * Learn from and collaborate with multiple departments within THINK Surgical including field service, clinical, sales, and marketing. * Represent THINK Surgical with the highest level of professionalism to maintain our market brand/image as a world leader in medical robotics. * Continue to advance your own knowledge base and become a clinical expert on all clinical aspects of THINK Surgical’s robotic offerings. * Continue to support current customers on all clinical aspects of the T-Solution One. * Support R&D cadaveric and saw-bones labs. SUPERVISORY RESPONSIBILITIES * Recruit, interview, hire, and train new staff on the regional team. * Oversee the daily workflow of the regional team. * Provide constructive and timely performance evaluation and feedback. * Handle discipline and termination of employees in accordance with company policy. QUALIFICATIONS Required: * Bachelor’s degree in science or related field experience. * Five years’ Operating Room Robotics clinical support experience. * Proven experience of leadership within a team. * Excellent verbal and written, interpersonal, and presentation communication skills. * Must be capable of working in a high-pressure setting, including making appropriate sound decisions quickly. * Must demonstrate confidence, trust, and a high level of product knowledge. * Excellent organizational skills and attention to detail. * Strong analytical skills, initiative, judgment, and problem-solving abilities. * Excellent computer skills, including Windows, word processing, spreadsheet, and presentation software. * High level of integrity and work ethics. * Willingness to collaborate as part of a team. * Attendance and punctuality are essential functions of the position. * Knowledge of Good Manufacturing Practices (GMP) and applicable Quality System Standards Preferred: * N/A COMPETENCIES * Build effective teams * Drives results * Decision quality * Collaboration * Communication * Confidentiality * Customer Focus * Situational adaptability * Ethics * Trustworthiness PHYSICAL DEMANDS & WORK ENVIRONMENT * Must be able to remain in a stationary position and operate office equipment for a prolonged period of time. * Physical activities include, but not limited to constant manual dexterity, moving about the work site, and/or handling objects weighing up to 20 lbs. * Other infrequent physical activities include, but not limited to, positioning self to complete assigned tasks, and ascending/descending floors and/or ladders. * Occasionally work around moving mechanical parts. * Must be able to work in a schedule that commensurate with business operation, including work during weekends, holidays and/or times outside of normal business hours. * Must be able to travel as business necessitates (up to 75%). Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions. THINK Surgical, Inc. (“THINK”) is committed to hiring the best qualified candidates for approved positions while engaging in recruitment and selection practices that are in compliance with all applicable employment laws. It is the policy of THINK to provide equal employment opportunity for employment to all applicants and employees, regardless of any protected status. Any qualified applicant or employee with a disability who requires an accommodation in connection with their employment at THINK should contact Human Resources and request an accommodation. THINK also participates in E-Verify, a web-based system that allows THINK to confirm an employee’s eligibility to work in the United States. Actual compensation offered will depend on several factors including but not limited to geographic location, work experience, education, skill level, and/or other business and organizational needs.

Responsibilities

The Regional Clinical Manager will manage a regional team of clinical specialists while supporting the commercialization of orthopedic robotic technologies, acting as both a manager and an active contributor. Key duties include developing and executing training programs to ensure hospital staff and surgeons achieve self-sufficiency in using the robotic technology in the operating room.