Regional Collections Manager at Sun King

, , Malawi -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections Strategies, Team Leadership, Training, Risk Management, Customer Communication, Performance Tracking, Data Privacy Compliance, Sales Alignment, Auditing, Problem Solving, Analytical Skills, Interpersonal Skills, MS Excel, MS Word, MS PowerPoint

Industry

Renewable Energy Semiconductor Manufacturing

Description

Regional Collections Manager Application Deadline: 31 October 2025 Department: Corporate Risk Employment Type: Permanent - Full Time Location: Malawi Description Job location: Malawi About the role: What you will be expected to do Develop and implement region-specific collections strategies that align with the company’s overall objectives. Lead, mentor, and supervise the Area Collections Executives, ensuring they meet their assigned targets while maintaining professionalism. Conduct regular training and capacity-building sessions with the regional stakeholders to improve their skills and efficiency in risk management and collections. Liaise with respective cross-functional regional leads in ensuring the smooth running of regional operations. Collaborate with the customer care teams and easy buy departments to ensure smooth customer communications and resolve disputes when they occur. Track daily, weekly, and monthly collection performance reports for the region. Ensure that all sales/ collections practices within the region comply with company policies that touch on data privacy and consumer protection. Liaise with the regional sales team to ensure alignment between sales and risk/ collection processes. Conduct regular objective audits, investigations, and training via field visitations to AHQs with underlying concerns affecting normal business operations. Identify potential risks in the regional collections process and develop action plans to mitigate them. Any other duties as may be assigned by the Country Credit Manager. You might be a strong candidate if you have/are Hold a degree in a business-related field and have a minimum of 5 years of work experience in a field collections role; 2 of which MUST be in a supervisory capacity, in the microfinance, fintech or banking industries Passionate about positively impacting the lives of rural underserved consumers. A strong collaborator with great interpersonal and communication skills to mentor your team to deliver on expectations. Have excellent analytical and problem-solving skills. Have excellent MS Excel, Word, and PowerPoint skills. What Sun King offers Professional growth in a dynamic, rapidly expanding, high-social-impact industry An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

Responsibilities

Develop and implement region-specific collections strategies while leading and mentoring the Area Collections Executives. Ensure compliance with company policies and conduct regular audits and training to improve efficiency in collections.