Regional Community Outreach Liasion at Lighthouse Autism Center

High Point, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Referral Source Development, Relationship Building, Sales, Business Development, Outreach, Territory Management, Travel Planning, Interpersonal Communication, Professional Communication, Time Management, CRM Proficiency, Reporting, Problem-Solving, Adaptability, ABA Therapy Knowledge

Industry

Hospitals and Health Care

Description

Description Description Location: North Carolina Region (consideration will only be given to candidates who reside within regional area) Lighthouse Autism Center is a pioneer in gold-standard, center-based ABA (Applied Behavioral Analysis) therapy, committed to providing exceptional care and support for autistic children and their families. We are seeking an experienced, results-driven Community Outreach Liaison to champion our diagnostic services and Lighthouse Fusion ™ model of care, which integrates speech support into every day of ABA treatment. This individual will manage and expand our network of referral partners in order to meet our mission to expand access to life-enhancing treatment for children with autism in the communities we serve, meeting performance metrics for the centers within the individual’s territory. Key Responsibilities Referral Source Development: Identify, establish and maintain relationships with new referral sources, including pediatricians and other physicians (e.g. neurologists, other), speech and occupational therapists, community service professionals, schools, and other relevant community professionals and advocacy groups. Accurately and effectively communicate Lighthouse’s diagnostic services, Lighthouse Fusion™ treatment, relative benefits/advantages of center-based and home-based services and additional future service offerings. Engagement Metrics: Achieve monthly targets for new referral generation of qualified Learners ready to enroll. Conduct regular outreach calls and in-person visits, ensuring consistent engagement with a minimum number of providers each month. Travel and Territory Management: Travel to accomplish referral generation consistent with goals. Plan and execute strategic travel schedules to maximize efficient territory management and growing referral outcomes. Collaboration: Work closely with the clinical and administrative teams to ensure seamless handoff/onboarding of referred patients. Facilitate provider referrals and coordination with the clinical and administrative teams. Maintain detailed competitive intelligence and provide feedback from the field to clinical and leadership teammates at all levels to inform marketing strategies and service improvements. Reporting: Track and report key performance indicators (KPIs), including referral generation, outreach activities, and territory updates. Maintain detailed records of interactions and follow-ups in the CRM system. Requirements Bachelor’s degree in business, Marketing, Healthcare Administration, or a related field preferred. 5+ years of experience in a sales, business development, or healthcare outreach role, preferably in the healthcare pediatric referral or autism services sector. Proven ability to meet or exceed sales or referral generation goals. Strong interpersonal and professional communication skills, with the ability to effectively present information and build relationships. Self-motivated with excellent organizational and time management skills; ability to effectively drive virtual outreach. Ability to travel up to 50% of the time, including occasional overnight stays. Proficiency in CRM systems and Microsoft Office Suite. Key Competencies Results-oriented orientation with a commitment to achieve goals. High level of professionalism and ethical standards in representing the organization. Strong problem-solving skills and adaptability in a dynamic environment. Ability to understand and communicate the intricacies of Lighthouse Fusion™ ABA therapy in order to expand access to treatment and support autistic children and their families. Compensation and Benefits Competitive base salary with performance-based incentive. Travel reimbursement and company-provided resources for outreach activities. Comprehensive benefits package, including health insurance, 401(k), and paid time off. Opportunities for professional growth and development within a supportive team environment

Responsibilities

The liaison will be responsible for developing and maintaining a network of referral partners, including pediatricians and therapists, to promote Lighthouse Autism Center's diagnostic services and Lighthouse Fusion™ model. Key duties involve achieving monthly targets for new qualified learner enrollments through consistent outreach and strategic territory management.