Start Date
Immediate
Expiry Date
10 May, 25
Salary
0.0
Posted On
11 Feb, 25
Experience
1 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Operations, Vendors, Rrp
Industry
Marketing/Advertising/Sales
At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.
To make a difference with us, all you need to do is bring your human best.
What will your story be? Apply now!
Learn more: jti.com
Department: Global Consumer Care (GCC)
Employment: Permanent
Reporting to: Regional Consumer Care Lead Manager
Location: Bucharest
WHO ARE WE LOOKING FOR - REQUIREMENTS:
EDUCATION:
WHAT THIS POSITION IS ABOUT – PURPOSE:
Global Consumer Care is driving the delivery of best-in-class consumer care across JTI. We are obsessed with our consumers and devoted to enhancing the experience at every step of their journey, from first contact through to loyal user and product ambassador.
We are firmly committed to becoming #1 in delivering a superior consumer experience globally.
To support our ambition, we are looking for experienced and highly motivated consumer-centric individuals to join our thriving Global Consumer Care team (GCC), based in Bucharest, Romania.
WHAT WILL YOU DO?
As the Regional Consumer Care Manager for Eastern Europe, you will be responsible for developing and deploying a best-in-class consumer care setup driving retention and loyalty with our brands in Eastern Europe across all channels. You will oversee the operational delivery of consumer care whilst identifying new opportunities to improve our consumer care offering. For this, you will work closely with JTI markets in Eastern Europe, Ploom Brand Group, global functions, and operational partners (vendors).
KEY RESPONSIBILITIES: