Regional Director, Account Management at Celigo

, , United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

150000.0

Posted On

28 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Coaching, Talent Development, Account Management, Revenue Growth, Retention, Expansion, Renewals, Forecasting, Customer Advocacy, Process Improvement, Data Analysis, Executive Relationship Building, Cross-functional Partnership, B2B SaaS Knowledge, Customer Value Translation

Industry

Software Development

Description

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. As Regional Director, Account Management, you will lead a team responsible for growing, retaining, and expanding relationships with Celigo customers. You’ll operate at the intersection of leadership, revenue, and customer outcomes, owning regional performance while building a world-class account management culture. This role is ideal for a proven leader who thrives in scale environments, loves developing talent, and knows how to turn customer value into long-term growth. What would you do if hired? Lead & Scale a High-Performing Team Hire, coach, and develop Account Managers across your region Set clear expectations, KPIs, and growth plans for individual and team success Foster a culture of accountability, curiosity, and customer advocacy Own Regional Revenue Outcomes Drive net retention, expansion, and renewals across your portfolio Forecast accurately and partner closely with Sales, Customer Success, and Finance Identify growth opportunities within existing customers and execute expansion strategies Improve How We Operate Refine processes, playbooks, and metrics as the business scales Use data to identify trends, risks, and opportunities across the region Contribute to the evolution of Celigo’s account management strategy globally Champion the Customer Build executive-level relationships with key customers Ensure customers realize measurable business value from Celigo Act as the escalation point for complex or strategic customer situations Partner Cross-Functionally Collaborate with Sales on account planning and expansion Work with Product and Engineering to bring customer feedback into roadmap discussions Align with Marketing and Enablement to strengthen account engagement strategies Who are we looking for? Skills & Abilities Ability to hire, coach, and scale high-performing Account Management teams Sets clear expectations, holds teams accountable, and creates a culture of ownership Deep understanding of retention, expansion, and renewal mechanics in B2B SaaS Ability to translate customer value into long-term revenue growth Ability to analyze data and trends to identify risks and growth opportunities Education & Experience 7+ years of experience in Account Management, Customer Success, or Sales, with at least 3+ years in a people-management role Proven success in owning retention, expansion, and revenue targets in a B2B SaaS environment Experience working with SMB and mid-market customers Experience driving deals in the $10-100k ACV range Experience selling to eCommerce and/or high-growth SaaS companies is a plus Experience in integration or complex software sales is a plus Celigo reasonably expects to pay a base salary between $100,000 and $150,000 per year for this position. Actual starting base pay will be determined by skills, experience, geographic location, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, benefits, or other perks as outlined in any formal employment offer made. Celigo is proud to be A 2025 Gartner Customers’ Choice for iPaaS. The only vendor to receive this award. Celigo is a Visionary in the Gartner Magic Quadrant for iPaaS for the second consecutive year Celigo is ranked #1 iPaaS on G2 for multiple quarters and named a Leader in both B2B/EDI and API Management. Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform. Here you'll experience Remote-first culture, built on trust, collaboration, and transparency A high-growth, inclusive work environment where innovation thrives and ideas are implemented Lightspeed learning opportunities to keep you at the leading edge of your field Exceptional coworkers who challenge and inspire you daily Competitive compensation and benefits, including: Three weeks of vacation (starting year one) Wellness days and holidays to recharge Parental leave and a generous benefits package Monthly tech stipend Recognition and career development opportunities Diversity, Equity, Inclusion, and Accessibility As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand. Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Responsibilities

The Regional Director will lead and scale a team of Account Managers across the region, setting expectations and fostering a culture of accountability to drive net retention, expansion, and renewals. This role also involves refining operational processes, championing customer value realization, and partnering cross-functionally with Sales, Product, and Engineering.