Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
KEY ACCOUNTABILITIES
Strategic Leadership & Community Engagement
- Leads the region with a strong focus on strategy, external relations, and leadership in the community.
- Contributes to the development and implementation of the strategic plan with a key emphasis on community engagement, media relations, and government liaison.
- Actively represents the organization as a key leader in the community, advocating for Connective service users and services.
- Builds and fosters strong relationships with funders, government organizations, media, and other key IAPs.
- Engages with and supports multicultural communities, including newcomers to Canada, ensuring culturally responsive services and initiatives.
- Demonstrates a commitment to reconciliation and cultural awareness and safety of Indigenous peoples, ensuring culturally appropriate service delivery and engagement with Indigenous communities.
Operational Leadership
- Oversees and directs assigned programs and services, ensuring alignment with organizational goals and community needs.
- Ensures a high level of quality assurance for assigned programs and services and adherence to relevant standards.
- Provides communication to the VP regarding any exposure to risk in programs and services, including media or reputational risks.
- Negotiates contracts with funders in collaboration with relevant teams (finance, implementation, etc.).
- Ensures programs are compliant with policies, contractual, legal, regulatory, and financial requirements, identifying changes to program policies as required.
- Oversees all program reporting, outcome measurements, statistics, and other requirements for funders and internal purposes.
Identifies opportunities for new program development and expansion of existing programs.
- Proactively assesses and establishes processes with program leadership to understand, analyze and respond to operating trends, mitigate risk and compliance with regulatory requirements.
Community & Government Relations
- Collaborates with government organizations and community non-government organizations to improve service delivery.
- Leads high-level engagement with First Nations to address the needs of people experiencing multiple barriers within the region.
- Actively participates in media relations, serving as a spokesperson when required and ensuring consistent messaging aligned with organizational values.
Financial & Operational Accountability
- Works closely with the Finance team to plan, review monthly financials, and provide direct input to the annual budget for assigned programs.
- Makes strategic financial decisions that support programs within the approved budget.
- Oversees and, as needed, leads high-level human resources matters, particularly those related to labour relations and significant employee, volunteer, or contractor issues (e.g., terminations, grievances, and arbitration).
- Oversee the implementation of new programs, ensuring alignment with the organization’s objectives and operational capacity.
Partnerships & Innovation
- Identifies and fosters collaboration with other organizations to develop key partnerships and innovative opportunities.
- Represents the needs of Connective service users by participating in community committees, working groups, and other collaborative initiatives.
- Monitors funding information sources to identify and pursue funding opportunities.
- Ensures a high level of quality assurance for all new programs and services, maintaining adherence to required standards.
EXPERIENCE AND SKILLS
- A bachelor’s degree and/or professional designation, with a minimum of 5 years of relevant leadership experience in program delivery, community engagement, or strategic planning.
- Demonstrated ability to provide strategic leadership and represent an organization in external settings, including media, government, and community relations.
- Demonstrated knowledge and experience of First Nations cultural awareness and safety, ensuring culturally appropriate engagement and service delivery.
- Ability to develop and adapt strategies in response to emerging operational and community trends, ensuring continuous growth and responsiveness to evolving needs.
- Strong experience working with multicultural, rural and remote communities and understanding of culturally responsive service delivery.
- Experience negotiating and managing funding agreements, including government contracts and partnerships.
- Knowledge of local, provincial, and federal government structures, policies, and funding programs relevant to social services and community development.
- Proven ability to develop, implement, and oversee large-scale programs, ensuring alignment with strategic goals.
- Ability to analyze program development opportunities, including financial and operational feasibility assessments.
- Strong leadership skills with the ability to inspire and lead diverse teams toward achieving organizational objectives.
- Ability to work in a fast-paced, multi-tasking environment while managing multiple priorities and IAPs.
- Demonstrated ability to collaborate with First Nations, government agencies, and other IAPsto improve service delivery and program impact.
- Excellent problem-solving and decision-making skills, particularly in high-pressure or crisis situations.
- Strong written and verbal communication skills, including the ability to serve as a spokesperson and advocate for the organization and its service users.
REQUIREMENTS
- Ability to successfully complete a RCMP and vulnerable persons check
- Ability to successfully pass a reference check
- Current Emergency First Aid Certificate
- Certificates accepted in B.C. - WorkSafeBC
- Valid driver’s license
Compensation
The wage range for this position is $92,400- $115,500.
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.