Regional Director Operations in Washington - Mental Health 901 at Telecare Corporation

Sedro-Woolley, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

231611.98

Posted On

19 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Excellence, Workforce Stability, Financial Performance, Strategic Growth, Emotional Intelligence, Operational Acumen, Change Management, Team Development, Accountability, Stakeholder Partnership, Budget Management, FTE Alignment, Quality Improvement, Compliance, Recruitment, Retention

Industry

Mental Health Care

Description

REGIONAL DIRECTOR OF OPERATIONS – NORTHERN WASHINGTON Location Requirement: Must reside between Bellingham and Everett/North Seattle (regional travel required) Not remote. Hybrid role. Must be visiting programs 3-4 days per week. Directing programs in: Sedro Wooley, Stanwood, Tukwila. LEAD WITH PURPOSE. DRIVE IMPACT. TRANSFORM LIVES. At Telecare, we don’t just operate programs—we transform lives through recovery-focused behavioral health services. Our leaders are at the center of that mission. We are seeking a Regional Director of Operations (RDO) to lead a portfolio of programs across Northern Washington. This high-visibility role drives clinical excellence, workforce stability, financial performance, and strategic growth in partnership with county and state stakeholders. If you are a mission-driven, people-first leader who thrives in complex environments, this is your opportunity to make a meaningful impact at scale. WHY THIS ROLE MATTERS As an RDO, you connect strategy to execution—driving measurable outcomes across multiple programs, including: * Quality care for individuals with serious mental illness * Workforce engagement and retention * Strong county and state partnerships * Financial health and sustainability WHAT YOU’LL DO Lead Regional Operations * Oversee multiple programs with full accountability for performance * Execute strategic goals aligned with Telecare’s mission Drive Clinical Quality * Ensure safe, recovery-oriented care * Lead quality improvement and compliance efforts Build High-Performing Teams * Coach and develop Program Administrators * Strengthen recruitment, retention, and engagement Strengthen Partnerships * Partner with county and state stakeholders * Represent Telecare across community and regulatory settings Own Financial Performance * Manage budgets, FTE alignment, and expenses * Identify opportunities for efficiency and growth WHAT SETS YOU APART * High emotional intelligence and self-awareness * Strong financial and operational acumen * Proven ability to lead through change and complexity * Skilled at building, developing, and holding teams accountable * Ability to influence across clinical, HR, finance, and external partners OPERATIONAL EXCELLENCE AT TELECARE We measure success across four pillars: * Clinical Quality Excellence – Safe, consistent care * Workforce Engagement – Stable, growing teams * Customer Satisfaction – Trusted partnerships * Financial Security – Sustainable operations SCHEDULE & COMPENSATION Schedule: Full-Time, Salaried | Monday–Friday, 8:00 AM – 5:00 PM Participation in a scheduled on-call rotation is required. Compensation: Starting salary range: $157,519.25 – $194,565.62 annually Full range up to $231,611.98 Final compensation is based on experience, qualifications, and geographic location, with flexibility for highly qualified candidates. QUALIFICATIONS * 10+ years of progressive healthcare operations leadership * Multi-site leadership experience (behavioral health preferred) * Master’s degree in a related field * Strong knowledge of labor relations and employment practices * Proven success driving operational and financial outcomes WHY TELECARE * 60+ years of impact in behavioral health * High-visibility leadership opportunity * Collaborative, mission-driven culture * Partnership with senior leadership across the organization EOE AA M/F/V/Disability Sign-on bonus eligibility may exclude internal candidates and those employed within the past 12 months.

Responsibilities

The Regional Director of Operations will oversee multiple programs across Northern Washington, taking full accountability for performance and executing strategic goals aligned with the organization's mission. This includes driving clinical quality, ensuring safe and recovery-oriented care, and leading quality improvement and compliance efforts.