POSITION SUMMARY:

Radiology Partners (RP) is seeking a Regional Director, Outpatient IT Services that will be responsible for the oversight of all outpatient application and IT field services across a customer base. To be successful in this position, one must ensure efficient and timely delivery of outpatient application and field service operations and maintain high customer satisfaction levels. The Regional Outpatient IT Services Director role is a critical member of the IT organization providing outstanding client services and overseeing implementations and operations in support of RP practice directors, clinic managers, clients, and radiologists.
This role supports locally in the market Nashville, TN. Candidates must be located in or within reasonable distance to Nashville, TN.

WHO WE ARE AND WHAT WE DO:

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

• Bachelor’s degree in Computer Science or related field; 8-10 years in Healthcare IT.
• Expertise in RIS/imaging workflows, PACS, HL7, and application support.
• Knowledge of relevant industry standards including IT Service Management and Project Management.
• Proven leadership skills and experience managing and developing teams in different geographical locations.
• Working experience in managing client relationships with a service excellence focus.
• Ability to analyze complex data for business decisions and process improvements.
• Experience with system troubleshooting, desktop support, and technical issue resolution.

• Reviews business processes and recommends IT improvements to align with objectives.
• Audits, maintains, and validates all applications while ensuring ownership.
• Oversees system testing, upgrades, and software training.
• Coordinates workflow processes and integration between applications.
• Supports data analysts with report creation and modifications.
• Manages vendor relationships, escalations, and contract negotiations.
• Leads and develops staff, including hiring, training, and performance management.
• Ensures high service standards and collaboration across departments.