Regional Executive at CullenUS

Kew, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multi-site Retail Leadership, Luxury Retail Management, KPI Management, Sales Forecasting, Workforce Management, Client Experience Standards, Commercial Acumen, Team Coaching, Operational Performance, Strategic Planning, Stakeholder Management, Regional Expansion

Industry

Retail Luxury Goods and Jewelry

Description

About the position: Key Responsibilities include: Lead retail performance across the region, ensuring sales, service, and operational goals are consistently achieved across all showroom locations. Support the execution of Cullen’s global retail strategy within the region, tailoring approaches where appropriate to local market needs while maintaining brand consistency. Monitor regional sales trends, client feedback, competitor activity, and operational insights to identify opportunities for growth and continuous improvement. Establish accountability across showroom leadership teams through regular performance reviews, coaching, and KPI management. Ensure showroom teams consistently deliver high-quality consultations, strong conversion outcomes, and elevated aftersales experiences. Support new showroom openings and regional expansion initiatives, ensuring teams, processes, and client experiences are successfully embedded from launch. Lead, coach, and support Showroom Managers and regional retail leaders to strengthen leadership capability, accountability, and team performance. Partner with cross-functional teams including Production, Merchandise, Marketing & Brand, Property & Expansion, and People & Culture to ensure retail teams are supported operationally and strategically. Support showroom readiness across the region, ensuring teams, stock, systems, and environments are prepared to deliver a premium client experience at all times. What are we seeking? Experience in a multi-site retail leadership, sales, or operations role, ideally within luxury retail, jewellery, or a premium client-focused environment. Proven experience leading high-performing retail teams across multiple locations and driving strong commercial outcomes. Strong understanding of retail operations, client experience standards, workforce management, and sales performance metrics. Demonstrated ability to coach, influence, and develop leaders and teams in a fast-paced and evolving environment. Strong commercial acumen, including experience managing KPIs, labour investment, sales forecasting, and operational performance. Willingness and ability to travel regularly within the assigned region. What we offer: In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Kew, we offer all our team members with a range of benefits including: A supportive and collaborative work environment; An Employee Assistance Program for you and a family member to utilise; Generous staff and family / friend discounts; Team events and initiatives included as part of our wellbeing program; Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name; The opportunity to join a growing company with a global presence - you really can take your career anywhere! If this full-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch. Agencies, thanks for thinking of us - but we have this one covered!

Responsibilities

Lead retail performance across the region to achieve sales, service, and operational goals across all showroom locations. Manage showroom leadership teams through coaching and KPI management while partnering with cross-functional teams to ensure strategic support.